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# Director, Technology Transformation

- **Company:** Blue Cross and Blue Shield Association
- **Location:** Baltimore, MD, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Systems Engineering, Cloud Computing, Information Systems, Enterprise Software Applications, Cloud Platform System, Information Technology
- **Published:** November 4, 2026
- **Apply:** https://www.careerbuilder.com/job-details/director-technology-transformation-baltimore-md--0153ef9a-02d9-473f-9766-c9f906483e83

## About the Role

Healthcare, Team Lead/Manager, Business Operations, Cross-Functional, Technical Operations, Leadership, Computer Science, Systems Engineering, Technical Leadership, Enterprise Applications, * Bachelor''s degree in Computer Science, Information Systems, Engineering, or related field.

 * Requires a minimum of 10 years of technology experience, including 6+ years in leadership roles managing enterprise technology initiatives.
 * Proven experience leading large-scale technology programs and transformational initiatives.
 * Strong understanding of enterprise applications, infrastructure, cloud technologies, and operational processes.
 * Demonstrated ability to lead cross-functional teams and drive organizational change.
 * Experience managing complex stakeholder environments and balancing competing priorities.

## Description

The Technology team is responsible for the delivery, operation, and governance of secure, compliant, and scalable platforms that support critical healthcare services and enable the successful separation and long-term independence of the Ascendiun family of companies. The Director, Technology Transformation will report to the Chief Information Officer (CIO). In this role you will for lead cross-functional teams to deliver large-scale programs that create sustainable, systematic improvements across technology and business operations., Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need., * Lead strategic technology initiatives that improve operational performance, scalability, reliability, and customer experience.

 * Identify systemic challenges and drive sustainable solutions that address root causes rather than symptoms.
 * Develop and execute transformation roadmaps aligned with business objectives and technology strategy.
 * Partner with business and technology leaders to drive organizational change and process improvements.
 * Lead complex, cross-functional technology programs with multiple stakeholders, dependencies, and delivery teams.
 * Establish governance, milestones, success metrics, and reporting mechanisms to ensure program success.
 * Drive prioritization, issue resolution, risk management, and decision-making across initiatives.
 * Ensure projects are delivered on schedule, within budget, and aligned with business outcomes.
 * Lead efforts to improve system stability, service performance, operational maturity, and supportability.
 * Facilitate root-cause analysis and corrective action planning for recurring issues.
 * Build strong partnerships with business leaders, product owners, and technology teams.
 * Communicate program status, risks, dependencies, and recommendations to senior leadership.

Your Work

In this role, you will:

 * Lead strategic technology initiatives that improve operational performance, scalability, reliability, and customer experience.
 * Identify systemic challenges and drive sustainable solutions that address root causes rather than symptoms.
 * Develop and execute transformation roadmaps aligned with business objectives and technology strategy.
 * Partner with business and technology leaders to drive organizational change and process improvements.
 * Lead complex, cross-functional technology programs with multiple stakeholders, dependencies, and delivery teams.
 * Establish governance, milestones, success metrics, and reporting mechanisms to ensure program success.
 * Drive prioritization, issue resolution, risk management, and decision-making across initiatives.
 * Ensure projects are delivered on schedule, within budget, and aligned with business outcomes.
 * Lead efforts to improve system stability, service performance, operational maturity, and supportability.
 * Facilitate root-cause analysis and corrective action planning for recurring issues.
 * Build strong partnerships with business leaders, product owners, and technology teams.
 * Communicate program status, risks, dependencies, and recommendations to senior leadership.