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# Engineer, Model Line

- **Company:** Hyundai Corporation (usa)
- **Location:** Fountain Valley, CA, United States
- **Experience:** Experienced
- **Salary:** $80,000.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Data Management
- **Published:** November 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=eb5881bb4fe51486

## About the Role

* Must be a high school graduate.
 * Bachelor's degree in Engineering preferred.
 * Master's degree a plus.
 * Four or more years of directly related work experience or equivalent.
 * Automotive Retail and Wholesale experience preferred.
 * Proficient in Word, Excel, PowerPoint and Access.
 * Thorough automotive technical knowledge required.
 * Strong written and oral communications skills.
 * Strong analytical/problem solving ability.
 * Strong data management/general and statistical analysis/reporting capabilities.
 * Strong organizational skills yet flexible to accomplish objectives that are often subject to change.
 * Able to work independently with minimal supervision and direction., * Work requires vehicle evaluations, travel to meetings, site visits, and inspections. This requires the possession of a valid state driver's license and good driving record.
 * Work requires willingness to work a flexible schedule. Work may require occasional weekend and/or evening work.
 * Must be willing to travel up to 25% of the time (sometimes with short notice).

## Description

* Ensure assigned Model meets HMA goals for quality and customer satisfaction.
 * Evaluate Hyundai vehicles and accessories to ensure alignment with market and customer requirements, as well as road and usage conditions.
 * Charged with tracking and reporting product quality and customer satisfaction concerns. Concerns tracked to closure by promptly managing the appropriate actions (parts, dealer, technician support, owner communication, etc.).
 * Review and develop related Technical Service Bulletins in a timely manner, as needed.
 * Gather and present field quality data to HMC and Hyundai affiliate partners to support alignment on priorities., * Serve as the lead engineer for assigned models, maintaining a thorough understanding of all features, variants, and quality requirements.
 * Analyze emerging quality concerns and report findings promptly to improve product quality and customer satisfaction.
 * Collaborate with model development teams, manufacturing plants, and Hyundai technical groups to address production quality concerns and support continuous improvement initiatives.
 * Lead vehicle launch quality activities, tracking technical issues through resolution and ensuring timely closure.
 * Establish and manage overall and component-level Acceptable Quality Levels (AQL) for assigned models.
 * Monitor vehicle performance against key quality metrics, including IQS, VDS, and CR, while developing action plans to address performance gaps and customer concerns.
 * Conduct technical evaluations, approvals, competitor benchmarking studies, and customer preference assessments for preproduction, production, and competitive vehicles.
 * Investigate technical issues and prepare Quality Information Reports (QIRs), ensuring effective follow-up on open issues.
 * Support Field Repair activities by developing Technical Service Bulletins (TSBs), technical support notes, campaigns, and related documentation.
 * Visit dealerships, ports, and manufacturing facilities to assess technical and service-related issues and evaluate corrective actions.
 * Attend Ride & Drive events, port audits, and plant visits for assigned models.
 * Evaluate, troubleshoot, and diagnose field failure parts while developing, validating, and implementing corrective measures.
 * Author technical documents, trip reports, QIRs, and TSBs using PowerPoint and similar tools.
 * Provide technical guidance to field staff, TechLine, and Tech Support teams, and perform other related duties as assigned.