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# IT Service Desk Technician II (On-Site)

- **Company:** CFS, Inc.
- **Location:** Salt Lake City, UT, United States
- **Experience:** Experienced
- **Salary:** $60,000.0 - $72,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Issue Tracking Systems, Virtual Desktops, Networking Basics, Software Deployment, TCP/IP, Virtualization Technology, Information Technology, Vmware
- **Published:** November 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b295245de2a5f568

## About the Role

* 3-5+ years of hands-on IT support, desktop support, service desk, or help desk experience.
 * Strong troubleshooting skills with Windows desktops, Microsoft 365, smartphones, printers, hardware, and end-user technologies.
 * Experience supporting Active Directory, networking fundamentals (TCP/IP, DNS, DHCP), and ticketing systems.
 * Ability to work independently, prioritize multiple issues, and provide exceptional customer service.
 * Manufacturing, distribution, warehouse, or production environment experience preferred.
 * Exposure to VMware, virtual desktop environments, or other virtualization technologies is a plus.

#ZRCFSTECH#INNOV2026#CFSNOV2026#CBNOV2026#LI-DS1

## Description

* Join a stable and growing manufacturing organization that operates multiple facilities and relies heavily on technology to support production and business operations.
 * Work in a highly visible role supporting both office and manufacturing employees while gaining exposure to networking, virtualization, and enterprise IT systems.
 * Opportunity to work closely with senior IT Administrators and Engineers on projects, upgrades, and technical initiatives.
 * Full-time, on-site position with a collaborative IT team and opportunities to expand technical skills across multiple technologies.

What the IT Service Desk Technician II will do...

 * Provide on-site technical support, troubleshooting, and break/fix services for desktops, laptops, printers, smartphones, phone systems, and other IT equipment.
 * Manage and resolve support tickets through the company's ITSM platform while delivering excellent customer service to end users.
 * Troubleshoot Microsoft Windows, Microsoft 365, networking, and connectivity issues across a multi-site manufacturing environment.
 * Support user onboarding, software installations, hardware deployments, and asset inventory management.
 * Work alongside IT Administrators and Engineers to support infrastructure projects and manufacturing technology initiatives.
 * Create and maintain technical documentation, knowledge base articles, and self-service support resources.
 * Participate in an after-hours on-call rotation and provide occasional off-hours support when needed.