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# KDB Product Support Engineer

- **Company:** FD Technologies
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $100,000 - $130,000
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Algorithmic Trading, Databases, Python (Programming Language), Network Troubleshooting, Networking Basics, Performance Tuning, SQL Databases, TCP/IP, Scripting, KDB+, Apache Kafka, Data Pipelines
- **Published:** November 4, 2026
- **Apply:** https://www.careerbuilder.com/job-details/kdb-product-support-engineer-new-york-ny--29971e6d-10ce-46de-adda-b6666547f0f8

## About the Role

Product Support, Technical Support, Product Engineering, Artificial Intelligence (AI), Healthcare, Investment Services, Aerospace and Defense, Manufacturing, Vehicle Fleets, Biology, * Hands-on kdb+/q experience preferred.

 * Linux/Unix system administration skills.
 * SQL/database proficiency.
 * Strong analytical and problem-solving capabilities.
 * Excellent communication skills.
 * Strong hands-on kdb+/q experience.
 * Linux/Unix system administration skills.
 * SQL/database proficiency.
 * Strong analytical and problem-solving capabilities.
 * Excellent communication skills.

Essential Experience

 * Experience supporting enterprise or mission-critical systems.
 * Experience troubleshooting performance, memory, or networking issues.
 * Experience working with real-time or time-series data systems.

Preferred Qualifications

 * Experience in financial services, market data, or trading systems.
 * Knowledge of real-time data pipelines or messaging (Kafka, Solace).
 * Scripting experience (Python, Shell).
 * Familiarity with ITIL support processes.
 * Understanding of TCP/IP and networking fundamentals.

## Description

KX is hiring a KDB+ Product Support Engineer for our New York team.You will provide advanced technical support for mission-critical, low-latency systems used by Tier-1 financial institutions., * Minimum 2+ years of experience in product/technical support or kdb+/q engineering roles.

 * Provide advanced technical support for KX products, ensuring stability and high performance.
 * Troubleshoot issues related to kdb+/q, data pipelines, networking, and system performance.
 * Support customer deployments, upgrades, and production incidents.
 * Perform deep-dive root cause analysis (RCA) for high-impact issues.
 * Collaborate with engineering to resolve product defects and enhance product functionality.
 * Create and maintain technical documentation and knowledge-base articles.
 * Participate in global on-call rotation, including occasional weekend or after-hours coverage.