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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operations System Specialist - **Company:** ResMed - **Location:** Greenwood, IN, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, 3d Models, AutoCAD, Microsoft Outlook, Computerized Maintenance Management Systems, Failure Mode Effects Analysis, Microsoft Office, Performance Tuning, Reliability Engineering, System Availability, Operational Systems - **Published:** November 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=380edf094148aad5 ## About the Role * Strong technical knowledge of mechanical, electrical, and automation systems within facilities and operations. * Hands-on expertise with HVAC, BMS/EMS, electrical distribution, and plant support systems. + ; Advanced troubleshooting skills for PLCs, industrial networks, motor controls, servo drives, and VFDs. * Strong understanding of commissioning, qualification, and validation in GMP-regulated environments. * Ability to interpret construction drawings, schematics, and blueprints. * Proficiency in CMMS platforms and asset lifecycle management. * Experience with AutoCAD and 3D CAD tools. * Strong analytical, problem-solving, and root cause analysis skills. * Excellent written and verbal communication skills, including technical documentation. * Highly organized, detail-oriented, and capable of managing multiple priorities. * Ability to collaborate effectively across engineering, quality, maintenance, and operations teams., * Bachelor's degree in Industrial, Mechanical, or Electrical Engineering (or equivalent technical experience). * 5+ years of experience in facilities, equipment, or operations engineering with design and/or maintenance focus. * Experience working in FDA-regulated or GMP environments. * Proficiency with Microsoft Office tools (Word, Excel, Outlook). * Hands-on experience with CMMS platforms (e.g., MaintainX or equivalent). Preferred: * Master's degree in Engineering or related technical discipline. * Experience with medical device or pharmaceutical quality standards (ISO 13485, 21 CFR 820). * Demonstrated experience developing validation master plans, protocols, and reports. * Experience supporting automation, material handling, and fulfillment operations. * Strong understanding of design, construction, and contracting processes. ## Description This role operates within an FDA-regulated, high-availability operational environment supporting fulfillment operations, critical business functions, and administrative areas. The specialist will collaborate cross-functionally with facilities and maintenance, engineering, quality, and operations teams, while overseeing contractors and supporting both daily operations and strategic projects. The position requires strong hands-on technical knowledge combined with structured documentation and compliance discipline., * Serve as Subject Matter Expert (SME) for facilities, and operational systems supporting fulfillment and business-critical operations. * Support equipment change control through technical impact assessments, risk evaluations, and identification of verification or revalidation requirements. * Assess risks associated with equipment modifications, maintenance interventions, contractor activities, and new equipment installations. * Ensure equipment-related activities and documentation align with applicable quality management system requirements and regulatory standards. * Support commissioning, qualification, and validation of new or modified material handling equipment, automation systems, and operational processes. * Maintain and improve reliability systems and programs to maximize uptime of critical assets. * Track, analyze, and report operational KPIs, historical performance data, and reliability metrics. * Oversee and inspect work performed by trade contractors to ensure compliance with plans, specifications, and regulatory standards * Provide support for equipment design, modification, and performance optimization initiatives. * Develop technical procedures, maintenance standards, troubleshooting guides, performance dashboards, and engineering documentation. * Generate engineering specifications and technical documentation for equipment design, qualification, and validation. * Support commissioning, qualification, and validation activities using a risk-based approach. * Provide change control support, including impact assessments for equipment and system changes. * Troubleshoot material handling and automation control systems, including PLC/PC controllers, industrial networks, drives, motors, and electrical distribution systems. * Provide escalation and after-hours technical support to onsite automation both locally and remotely. * Strong understanding of RCA, FMEA/PFMEA, equipment criticality assessments, and risk-based decision-making. * Act as a key technical stakeholder supporting regional and cross-functional initiatives. * Provide reports and presentations on proposed projects, system performance, and operational improvements. * Deliver daily operational support as needed to ensure system availability and regulatory compliance.