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# Mobile Deployment Technician

- **Company:** HonorVet Technologies
- **Location:** Charlotte, NC, United States
- **Contract:** Temporary to permanent
- **Skills:** Cyber Security, System Configuration, Airwatch, Workspace ONE, Software Troubleshooting, Microsoft InTune, Unified Endpoint Management, Vmware
- **Published:** November 4, 2026
- **Apply:** https://www.dice.com/job-detail/a6c751e4-81cf-4ac6-a6fb-9d59f5c3048d

## About the Role

* Hands-on experience deploying, configuring, and supporting mobile devices.
 * Practical experience with iOS devices, including iPhones and iPads.
 * Familiarity with MDM platforms such as Microsoft Intune, VMware Workspace ONE/AirWatch, or similar tools.
 * Strong troubleshooting and problem-resolution skills.
 * Experience providing end-user technical support and customer service.
 * Strong organizational skills for coordinating device schedules, inventory, and user handoffs.
 * Ability to work independently and collaboratively with technical teams.
 * Excellent communication skills and attention to detail.
 * Understanding of IT security practices and device management procedures., * Experience supporting large-scale mobile device deployment or refresh initiatives.
 * Previous experience working in county, state, local government, or public-sector IT environments.
 * Knowledge of device lifecycle management, asset tracking, and secure e-cycling processes.
 * Experience supporting enterprise Unified Endpoint Management (UEM) environments.

## Description

The ideal candidate will have hands-on experience with mobile device deployment, iOS configuration, and Mobile Device Management (MDM) platforms such as Microsoft Intune, VMware Workspace ONE/AirWatch, or similar solutions. This role also involves providing first-level technical support, coordinating device transitions, and ensuring compliance with County IT security standards., * Configure, prepare, and deploy mobile devices as part of the County's Evergreen Refresh initiative.

 * Manage mobile device setup, enrollment, and configuration, particularly for iOS devices.
 * Coordinate device deployment schedules, logistics, and handoffs with County employees.
 * Receive, process, track, and manage returned devices for secure e-cycling and disposal.
 * Provide first-level technical support for mobile device break/fix issues, troubleshooting, and user inquiries.
 * Troubleshoot device configuration, connectivity, enrollment, and general operational issues.
 * Collaborate with the Unified Endpoint Management (UEM) team to ensure smooth device transitions with minimal disruption.
 * Maintain accurate deployment records, device inventory, tracking information, and support documentation.
 * Follow County IT security policies and best practices throughout device deployment and support activities.