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# Data Collection Operations Manager

- **Company:** Mitek Systems
- **Location:** Amsterdam, Netherlands (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Computer Vision, Biometrics, Desktop Computing, Machine Learning, Peripherals, Computer Equipment, Information Technology
- **Published:** November 5, 2026
- **Apply:** https://startup.jobs/data-collection-operations-manager-mitek-systems-10671545

## About the Role

* An effective communicator, comfortable coordinating with multiple stakeholders with different priorities, while simultaneously progressing multiple projects.
 * Able to adapt and motivate when priorities or requirements change, and skilled at updating plans and team communications to support alignment, while encouraging them to do the same.
 * Able to review the team's work and provide feedback such as constructive guidance, celebrating individual and team success, and suggesting improvements to processes.

What You Need

 * Bachelor's degree in computer science or management, or relevant experience
 * English communication skills sufficient to explain procedures, coach team members, and report progress to international stakeholders
 * Demonstrated people management experience, including coaching employees, reviewing performance, setting priorities, and participating in hiring.
 * Experience handling sensitive or personal data and following established privacy, access-control, and security procedures, including familiarity with GDPR requirements.
 * Experience with participation in the hiring process
 * Experience working with sensitive data
 * Experience operating and troubleshooting phone and computer equipment
What Would Be Nice (Preferred Skills & Experience)

 * Experience in a management position where you have hired a team
 * Experience with moving and hooking up computer peripherals and coordinating the use of shared devices within a team
 * Experience in a multi-office company where leadership and other collaborating teams are not in the same physical location
 * Experience supporting data collection, annotation, or quality assurance for machine learning, particularly image datasets, computer vision, biometrics, or identity verification.
 * Experience with entry-level IT work
 * Experience working with Windows and MacOS computers
 * Experience working with Android and iOS devices

## Description

* Manage the process of data creation and collection to ensure collection projects are completed on schedule and meet the delivery needs.
 * Maintain a secure, organized collection workspace and ensure the team follows established procedures for handling sensitive data, documents, and equipment.
 * Measure the performance of the team and suggest and implement new practices and tool updates to improve team efficiency.
 * Communicate collection progress and status to management and internal stakeholders.
 * Establish best practice procedures for your team and provide training and guidance in collection practices.
 * Address hardware/IT problems in the physical workspace and with the team's equipment. Perform troubleshooting tasks with the guidance of remote IT professionals.
 * Work alongside the collection team to experience difficulties, identify improvements, and help meet delivery deadlines when needed.
Managerial Responsibilities

 * Has authority to hire, develop, appraise, discipline and approve time and attendance for team members
 * The intended number of direct reports is 4 employees in Data Collection roles.