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# ServiceNow Forward Deployed Engineer

- **Company:** Accenture B.V.
- **Location:** Amsterdam, Netherlands
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Scrum Methodology, Rapid Prototyping Process, Systems Integration, Scripting, Agentic-AI, Information Technology, ServiceNow HR Service Delivery, Integration Frameworks, ServiceNow Customer Service Management, Servicenow
- **Published:** November 5, 2026
- **Apply:** https://www.accenture.com/nl-en/careers/jobdetails?id=R00368236_en

## About the Role

* Experience: 3+ years of ServiceNow industry and project experience.
 * Platform knowledge: Solid understanding of ServiceNow capabilities across multiple modules.
 * Technical skills: Hands-on with workflows, tables, scripting, Flow Designer and Now Assist.
 * Integrations: Experience with third-party integrations, infrastructure operations and migrations.
 * Delivery methods: Experience with Agile, Scrum or SAFe.
 * Communication: Strong analytical, communication and presentation skills.
 * Mindset: Eager to learn and share knowledge.
 * Language: Fluent Dutch, spoken and written.
 * Education: Degree in Computer Science or equivalent.
 * Certifications: Several relevant ServiceNow certifications.

## Description

* Forward deployed delivery: Work embedded with client teams as the hands-on technical lead, turning business problems into ServiceNow solutions in production.
 * Problem shaping: Combine business process insight with engineering skills to challenge requirements and shape practical solutions.
 * Rapid prototyping: Build prototypes, PoCs and MVPs quickly to validate ideas and show value early.
 * AI-powered development: Use AI to configure and develop workflows, applications and platform capabilities across ServiceNow modules such as ITSM, ITOM, CSM and HRSD.
 * AI and agentic solutions: Deploy Now Assist, AI Agents and agentic workflows that are governed, secure and value-driven.
 * Production delivery: Take solutions from prototype through testing, deployment and go-live.
 * High-ambiguity delivery: Thrive where requirements are incomplete and rapid experimentation is needed.
 * Value realisation: Focus on measurable business outcomes, not just technical requirements.
 * Documentation: Maintain clear technical documentation for delivered solutions.
 * Continuous learning: Stay current on ServiceNow releases, AI innovation and certifications.
 * Mentoring: Coach colleagues in technical and client-facing skills.