> Markdown version of [/jobs/ext/4573832-helpdesk-coordinator](https://www.wearedevelopers.com/jobs/ext/4573832-helpdesk-coordinator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Helpdesk Coordinator

- **Company:** Cooper Lomaz Recruitment
- **Location:** Newmarket, UK (Remote available)
- **Experience:** Expert
- **Salary:** £38,000
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Data Logging
- **Published:** November 5, 2026
- **Apply:** https://www.hiredonline.co.uk/jobs/225788448-helpdesk-coordinator/time-appointments

## About the Role

* Proven administrative experience gained from a similar helpdesk/service coordinating/scheduling role
 * Strong attention to detail and problem-solving abilities
 * Effective communication and interpersonal skills, both verbal and written
 * Excellent organisational and multitasking abilities
 * Ability to work well under pressure and meet deadlines
 * Excellent IT skills, including the use of Microsoft packages

## Description

* Managing and processing helpdesk phone calls and emails
 * Liaising with clients, customers and contract support teams
 * Logging sales orders and all reactive works in a timely and efficient manner, and assigning to engineers and contractors
 * Uploading documents, job numbers, service hours, and contact details
 * Supporting the operation to ensure that value for money is being secured from sub-contractors
 * Providing effective administrative support to the wider business as and when required