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# IT Support Engineer

- **Company:** developrec
- **Location:** Banbury, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Copilot, Microsoft SharePoint, Microsoft Power Automate, Information Technology, Powerapps
- **Published:** November 5, 2026
- **Apply:** https://www.totaljobs.com/job/it-support/develop-job108277538

## About the Role

* Strong experience in an IT Support, 2nd Line or 3rd Line position.
 * Hands-on Microsoft 365 administration experience.
 * Practical experience with SharePoint and Power Apps / Power Platform.
 * Experience using Microsoft Copilot and Power Automate.
 * Strong troubleshooting and problem-solving skills.
 * Excellent communication skills and a proactive, hands-on approach.

## Description

This is an excellent opportunity for an IT professional looking to combine traditional 2nd/3rd line support with modern workplace technologies, particularly across the Microsoft 365 ecosystem.

Working as part of a close-knit, collaborative IT function, you will support a large international workforce while helping to improve the way technology is used across the business.

Key Responsibilities

 * Provide 2nd and 3rd line IT support, acting as an escalation point for the wider support team.
 * Administer and support Microsoft 365, SharePoint and Teams environments.
 * Support and develop the use of Power Apps, Power Automate and Microsoft Copilot.
 * Identify opportunities to improve business processes through automation and low-code solutions.
 * Support endpoint management and modern workplace technologies.
 * Work closely with infrastructure and wider technology teams to deliver effective IT services.