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# Small Change Analyst

- **Company:** PIB Group
- **Location:** London, United Kingdom
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, System Configuration, Microsoft Office
- **Published:** November 5, 2026
- **Apply:** https://startup.jobs/small-change-analyst-pib-group-services-ltd-10667363

## About the Role

* Strong Microsoft Office skills, including Excel, with clear communication and a methodical approach to resolving and escalating issues.
 * Financial services experience, preferably in insurance, with knowledge of the regulated environment; experience with insurance policy or claims systems is desirable.
 * A collaborative, creative and self-motivated approach, with a positive attitude to change and a focus on quality and delivering value.

## Description

The Small Change Analyst will deliver low-risk, high-frequency small changes and Business-as-Usual (BAU) improvements, ensuring minimal disruption to live insurance platforms, underwriting and customer service.

This offers an opportunity to work with business stakeholders and technical teams to support the delivery of improvements across our insurance operations.

What You'll Be Doing:

 * Gather and agree business requirements, assess their impact and coordinate solutions with stakeholders and developers.
 * Deliver and track changes, including system configuration, user acceptance testing and defect resolution.
 * Communicate clearly with stakeholders and technical teams, ensuring changes follow the agreed change management processes.