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# IT Manager

- **Company:** ZEISS Group
- **Location:** Birmingham, UK
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Cyber Security, Disaster Recovery, Salesforce.Com, SAP (Applications), SAP NetWeaver Business Warehouse, Enterprise Software Applications, Data Strategy, Data Management
- **Published:** November 5, 2026
- **Apply:** https://www.totaljobs.com/job/it-manager/zeiss-group-job108275380

## About the Role

* Experience leading IT service delivery, technology operations or product teams within a complex business environment.
 * Strong people leadership experience, including coaching, development and performance management.
 * A proven track record of delivering service improvement and measurable business outcomes.
 * Experience managing senior stakeholders and translating business needs into practical technology solutions.
 * Strong knowledge of ITIL-aligned service management, including demand, change, incident and problem management.
 * Experience across enterprise applications, data platforms and technology architecture.
 * Understanding of information security, risk, business continuity and supplier management.
 * Strong commercial awareness, including budget and cost management.
 * Excellent communication, influencing, decision-making and problem-solving skills.

It would be desirable if you had:

 * ITIL, Agile, SIAM or related professional qualifications.
 * Experience with SAP, SAP BW or Salesforce.
 * Experience delivering technology transformation or service improvement within a global organisation.

## Description

As Data and Technology Manager, you will lead the UK&I Data & Technology portfolio across workplace, infrastructure, applications and data. Reporting to the Head of CX, Data, Technology & Transformation, you will shape the technology strategy, roadmap and service delivery agenda, ensuring our technology landscape is secure, resilient, cost-effective and aligned to business priorities.

You will lead a team of 7 people, including 4 direct reports, providing direction, coaching and development while ensuring the right skills and capabilities are in place to support the business.

You will also act as a senior technology partner to the UK&I business, translating business needs into effective technology solutions while working closely with Corporate IT and external technology partners.

The role of Data and Technology Manager will involve:

 * Lead the UK&I technology strategy, demand pipeline and roadmap across key platforms including SAP, SAP BW and Salesforce.
 * Build strong relationships with senior stakeholders, translating business priorities into technology requirements and improvements.
 * Lead and develop the UK&I service delivery team, including 4 direct reports and 3 wider team members.
 * Drive data strategy, architecture, governance and data quality to enable trusted, accessible information.
 * Own service performance, governance, risk, information security, change, incident and problem management.
 * Manage technology suppliers, service levels, budgets and commercial performance.
 * Drive continual service improvement, automation and standardisation to improve efficiency, resilience and user experience.
 * Ensure effective business continuity, disaster recovery and operational readiness across critical services.

## About ZEISS Group

ZEISS is technology, optics and innovation. We develop, manufacture and sell highly innovative products and solutions for our customers in a variety of business fields. As one of the world’s top technology companies with a portfolio aligned with future growth areas like digitalization, healthcare and Smart Production, and a strong brand to boot, ZEISS is shaping the future far beyond the optics and optoelectronics industries. The company’s significant, sustainable investments in research and ...
**Tech Stack:** Java, .NET, Node.js, C#, Angular, React, Kubernetes, Software Architecture, C++, Python
**Industries:** Electronics, Information Tech, Manufacturing, Medical Devices, Computer Software, Industrial Automation, R&D

[Company profile](https://www.wearedevelopers.com/companies/1031-zeiss-group)

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