> Markdown version of [/jobs/ext/4577337-it-technical-support-analyst-i](https://www.wearedevelopers.com/jobs/ext/4577337-it-technical-support-analyst-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technical Support Analyst I - **Company:** Express Employment International - **Location:** Colorado Springs, CO, United States - **Experience:** Starter - **Salary:** $49,920.0 - $56,160.0 - **Contract:** Permanent contract - **Skills:** Microsoft Office, Software Tools, Software Engineering, Software Troubleshooting - **Published:** November 5, 2026 - **Apply:** https://www.juju.com/job/14_f5c4a958 ## About the Role Looking to grow your skills in IT while working with a supportive, hands-on team? This is the perfect opportunity for someone ready to build a career in tech and gain real-world experience in hardware, software, imaging, troubleshooting, and customer support., Strong troubleshooting and technical skills Familiarity with Microsoft Office and standard software tools Positive attitude and eagerness to learn Hands-on experience with hardware, imaging, and support work Team player with great customer service skills, If you're motivated, tech-savvy, and ready to take the next step in your IT career, we want to hear from you! ## Description Build and maintain operating system images Configure and deploy desktops & laptops Troubleshoot hardware and software issues Support users with walk-in technical assistance Assist with exciting technology rollouts and special projects Test new systems and document processes Securely manage equipment disposal and data wiping