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# Technical Service Engineer I.

- **Company:** Daifuku North America
- **Location:** Reynoldsburg, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, 3d Models, AutoCAD, Autodesk Inventor, Software Debugging, Microsoft Office, Microsoft Project, Microsoft PowerPoint, Software Requirements Analysis
- **Published:** November 5, 2026
- **Apply:** https://careers-daifuku-america.icims.com/jobs/22034/amus-technical-service-engineer-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-336122227

## About the Role

* Must be able to negotiate thru an industrial conveyor system requiring climbing access ladders, scaffolding, screen guards, etc
 * Physically capable of standing and/or walking for long periods of time.
 * The ability to lift at 25-50 lbs, * Strong PLC programming skills in a hands-on field construction environment desirable
 * The ability to choose and manage sub-contractors, manage schedules and budgets
 * The skill to meet with customers and identify needs and potential sales opportunities
 * Requires debugging skills during commissioning of new equipment and/or modifications to existing equipment
 * Must possess excellent communication skills with ability to speak with clarity and interface effectively with customers and peers
 * Ability to react to changes proactively and handle other essential tasks as assigned
 * Display broad-based customer focus and commitment to resolve problems and make decisions based upon the priority of the problem in relation to business needs
 * Strong communication skills for interface with customer engineers in gathering system requirements and then translating the requirements into functional technical specifications
 * Machinery installation experience preferred
 * Proficiency with MS office, particularly Excel, Word, PowerPoint, MS Project, and general computer skills
 * AutoCad, Inventor, or other 3D modeling software (minimum 2 years' experience), * BS technical degree in electrical, mechanical or automation engineering, or equivalent
 * Zero to three years' experience in material handling and conveyor engineering for the automotive industry is desirable
 * Zero to three years' experience in a construction or manufacturing environment preferred

## Description

As a Technical Service and Site Engineer I you will install, troubleshoot, and maintain our products and equipment. Under general direction, you will perform electrical, electronic, and mechanical repairs, identify, analyze, and repair product failures, order & replace parts as needed. You will also determine and recommend which products, systems or services best fit the customers' needs. Be familiar with various material handling systems which include Power & Free conveyors, Skid conveyors, FDS friction conveyor, Fork Transfers, Part Carriers, and other automation type equipment.

The qualified candidate will be familiar with a variety of the field's concepts, practices, and procedures, rely on extensive experience and judgment to plan and accomplish goals, and lead and direct the work of others. A wide degree of creativity and latitude is expected.

Other Responsibilities

 * Observe the equipment in operation; listening for problems; executing various test cycle operations, and using precision measuring and testing instruments
 * Complete preventive maintenance requirements on equipment, following site specific procedures & operations/maintenance manuals
 * Perform site specific projects as assigned
 * Insure proper tracking of parts used to ensure consignment inventory accuracy. Follow proper stock handling procedures
 * Interpret engineering drawings and assist site installation crews as necessary throughout the installation phase of a project thru customer final acceptance
 * Perform Engineering studies to develop reliable and optimum solutions based on customer requirements
 * Must create bid documents and facilitate meetings and negotiations with subcontractors on small projects (less than $1M).
 * Must be able to create customer quotes and facilitate meetings and negotiations with customer on small projects (less than $1M).
 * Must also be able to make estimations on Small projects (less than $1M)
 * Understand project schedules and site activities required for successful implementation of material handling systems
 * Familiar with structural design and analysis, including calculations
 * Interface with the on-site project team, communicating with the design team to resolve issues, and able to troubleshoot and resolve minor on-site issues as they arise
 * Supervision of other associates may be required, as well as supervision of skilled trades
 * Skilled position involving technical training

 * Must be available to work weekends, nights, overtime, and holidays, as needed