> Markdown version of [/jobs/ext/4579739-production-support-systems-engineer](https://www.wearedevelopers.com/jobs/ext/4579739-production-support-systems-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Production Support Systems Engineer - **Company:** Quadrant, Inc. - **Location:** Fairfax, VA, United States (Remote available) - **Experience:** Experienced - **Salary:** $105,000 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Amazon S3, Systems Engineering, Microsoft Azure, Bash Shell, Cloud Computing, Configuration Management, Databases, Continuous Delivery, Continuous Integration, Linux, Monitoring of Systems, Python (Programming Language), Microsoft SQL Server, Network Monitoring, Oracle (Applications), Windows PowerShell, Ansible, SQL Databases, Data Logging, Diagnostic Tools, Scripting, Saltstack, Database Optimization, Cloudformation, Amazon Relational Database Service, Containerization, Information Technology, Tools for Reporting, Cloudwatch, Puppet, Dynatrace, User Administration - **Published:** November 5, 2026 - **Apply:** https://www.thejobnetwork.com/job/f71d943e-fe0f-4d3f-851f-8a837d92b9fe/production-support-systems-engineer ## About the Role Eligible for Public Trust 8 years of experience supporting production environments is a systems engineering/administration capacity Heavy experience with S3, Step Functions, Batch Jobs, CloudWatch in an AWS or Azure Cloud environment 3 years SQL query and monitoring experience Proven track record of managing and maintaining large-scale production systems Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management Experience with monitoring tools like DynaTrace, ScienceLogic, and CloudWatch Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such CloudFormation Experience with automation tools like Ansible, Puppet, Chef, or SaltStack Solid engineering experience in a Windows and/or Linux OS Experience with system administration tasks including user management, permissions, and system monitoring Experience with network monitoring and diagnostic tools Experience with security best practices for production systems Experience implementing security measures, conducting audits, and ensuring compliance with industry standards Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS Knowledge of database performance tuning and backup/recovery processes Knowledge of continuous integration/continuous deployment (CI/CD) pipelines Excellent communication skills both written and verbal Ability to work well with team members from the development and operation side Highly organized and ability to prioritize tasks Very analytical with strong attention to detail and good problem solving skills Systems Certifications are strong preferred (MCSE MCSA, RHCE etc) Cloud certification are a plus Bachelor s Degree in IT or related fields ## Description The ideal candidate will work in a production environment to ensure Help to Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system Accurately document problems in logging and discrepancy reporting tools Work directly with the customer in most aspects of the day-to-day activities Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required Communicate with users and senior management the status of key problem statuses Perform maintenance/installation of computing infrastructure Implement continuous improvement methodology through the use of IT systems or procedure Maintain inventory of system assets Ensure compliance with Federal standards and security policies. Provide documentation, training, and additional duties as they are assigned Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .