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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior User Experience Product Writer - **Company:** Intuitive Surgical, Inc. - **Location:** Sunnyvale, CA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Design of User Interfaces, Hardware Interface Design, Human-Computer Interaction, Interaction Design, Messaging Application Programming Interface, Enterprise Software Applications, Safety Critical Systems, Multiplatform - **Published:** November 5, 2026 - **Apply:** https://www.careerbuilder.com/job-details/senior-user-experience-product-writer-sunnyvale-ca--5f9f84ff-4a8b-43ec-b0e9-9fe78f1fd786 ## About the Role User Interface/Experience (UI/UX), Writing Skills, Problem Solving Skills, Healthcare, Ecosystems, Writing Skills, User Interface/Experience (UI/UX), Multiplatform/Cross-Platform, Voice Products, Product Support, As an in-product writing architect, you will create a coherent voice across experiences that may span multiple products, platforms, and internal teams. You will help ensure that users encounter one clear and connected Intuitive experience - not the complexity of the organization behind it. This role calls for someone who is equally comfortable seeing the entire product ecosystem from a bird's-eye view and working deep in the details to ensure that every word, prompt, and interaction works in practice. You will be a persistent advocate for consistency, continuity, clarity, and user understanding., * At least seven years of experience in UX writing, content design, product writing, content strategy, or a closely related discipline. * Demonstrated experience creating content for complex physical, digital, or connected product ecosystems. * A portfolio showing end-to-end user flows, content systems, interface writing, and the reasoning behind key content decisions. * Experience developing or governing voice and tone, terminology, content standards, and reusable messaging patterns. * Product management or project management experience, with the ability to lead work across multiple teams, dependencies, and timelines. * Experience working in a creative studio environment, either in-house or at an agency. * Exceptional writing, editing, information architecture, and verbal communication skills. * Strong systems thinking, with the ability to understand how individual interactions contribute to a larger product experience. * Meticulous organizational skills and the ability to manage detailed work without losing sight of broader user and business goals. * Proven ability to build alignment among partners with different priorities, areas of expertise, and levels of familiarity with content design. * Ability to work effectively in an iterative, highly collaborative product development environment., * Experience writing for healthcare, medical technology, safety-critical systems, robotics, enterprise software, or other regulated products. * Familiarity with human factors, usability testing, accessibility, localization, and internationalization. * Experience designing language for hardware interfaces and workflows that move between physical and digital touchpoints. * Experience contributing to or governing a design system. * Experience working with legal, regulatory, clinical, and risk-management partners. * Familiarity with content prototyping and collaborative design tools. ## Description * Define and evolve the content strategy for user experiences across the physical and digital da Vinci product ecosystem. * Architect end-to-end content flows, including prompts, system messages, notifications, instructions, confirmations, warnings, error states, onboarding, and guidance. * Establish a consistent and recognizable in-product voice that helps users move confidently between products, platforms, and touchpoints. * Translate complex system behavior, clinical workflows, and technical concepts into clear, concise, and actionable language. * Ensure users experience Intuitive as one connected organization, regardless of which internal teams or business functions support a product. * Develop and maintain content principles, voice and tone guidance, terminology standards, messaging frameworks, and reusable content patterns. * Identify inconsistencies, gaps, and competing terminology across existing experiences and lead efforts to resolve them. * Map content across complete user journeys to ensure continuity before, during, and after individual interactions. * Partner closely with product designers, researchers, human factors specialists, engineers, product managers, clinical experts, regulatory partners, and other writers. * Contribute to design systems by defining content standards and patterns that can scale across products and teams. * Participate throughout the product development process - from early concept development and research through implementation, validation, and release. * Use research, usability findings, product data, and stakeholder feedback to evaluate and improve content. * Manage complex, cross-functional content initiatives while maintaining strong attention to detail, documentation, and follow-through. * Advocate for content design as an essential part of product strategy, interaction design, usability, and the overall user experience. * Balance strategic thinking with hands-on execution, ensuring that recommendations are reflected accurately in the final product., * Users encounter clear, consistent, and contextually appropriate language throughout the da Vinci ecosystem. * Messaging and terminology remain coherent as users move between physical and digital products. * Product teams have practical standards and reusable patterns that help them make better content decisions. * Complex workflows become easier to understand and complete. * Content issues are identified early, before they become usability or implementation problems. * The final shipped experience reflects the intended content strategy - not just at the conceptual level, but in every meaningful detail.