> Markdown version of [/jobs/ext/4580419-infrastructure-specialist-2](https://www.wearedevelopers.com/jobs/ext/4580419-infrastructure-specialist-2). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Specialist 2 - **Company:** State of Ohio - **Location:** Reynoldsburg, OH, United States - **Experience:** Experienced - **Salary:** $79,061.0 - $116,064.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Spyware, Software Applications, VoIP, Cyber Security, Information Systems, Computer Networks, Databases, System Configuration, Desktop Computing, Network Interface Controllers, Web Servers, Virtual Private Networks (VPN), Laboratory Information Management Systems, Local Area Networks, Network Security, Network Connections, Print Servers, Network Administration, Online Service Provider, Remote Desktop Services, Security Software, Wide Area Networks, Wireless Networks, Network Routers, Data Processing, File Transfer Protocol (FTP), Enterprise Software Applications, Firewalls (Computer Science), Microsoft InTune, Information Technology, Laptops, Network Server, User Accounts - **Published:** November 5, 2026 - **Apply:** https://www.adzuna.com/details/5952539096 ## About the Role Qualifications: 48 months combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 months work experience in the primary technology specified by the agency in the position description & job posting. -Or completion of associate core program in computer science or information systems 30 months combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 months work experience in the primary technology specified by the agency in the position description & job posting. -Or completion of undergraduate core program in computer science or information systems 24 months combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 months work experience in the primary technology specified by the agency in the position description & job posting. -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question. ## Description The Ohio Department of Agriculture's Information Technology (IT) department operates within the agency's Administration division, providing essential technical infrastructure and digital support across all agency programs. It develops and manages the specialized software and databases that power statewide licensing, regulatory compliance, food safety inspections, and laboratory information systems. The IT team also equips field inspectors and enforcement officers with mobile tools, secure network access, and mapping capabilities to monitor agricultural facilities and livestock across Ohio. In coordination with the state's Department of Administrative Services (DAS) and platforms like OHID, the department ensures robust cybersecurity, secure constituent data handling, and accessible online services for farmers, agribusinesses, and the public. As a member of team ODA, you will be working with people of the highest caliber, doing great work, and making a difference for all Ohioans. What You'll Do No ag background, no problem! You'll learn all about agriculture from our top-notch experts who dedicate their lives to a cleaner, safer, better Ohio. This position is responsible for: * Independently installs, monitors and/or maintains, configures, diagnoses/resolves issues, upgrades, and/or administers and/or operates assigned multiple technology domains * Performs desktop support which includes but is not limited to hardware, software, printers, network connectivity & any peripherals * Installs configurations & basic use of any software * Installs/configures new & reassigned desktops, laptops, VoIP phones, cell phones, copiers, & printers * Installs & maintains application software * Provides Tier I-II level customer support * Utilizing mobile device management (MDM) software to manage agency iPhones, iPads, hotspot devices (Intune, Apple Business) * Sets up hardware * Installs network cards, cabling, switches, routers * Installs network user software components * Install, configures, & administers networking components (e.g., Ivanti, web servers, firewalls, server based Windows updates, endpoint security software & spyware updates, Terminal Services, VPN server, FTP server, print server) * Installs & tests software * Installs, configures & administers network servers & Active Directory Services * Utilizes knowledge of wide area network (WAN) & local area network (LAN) along with wireless connectivity * Reviews & monitors enterprise security systems (Netskope, CrowdStrike, etc.) * Promotes system security and awareness by adhering to the Agency's and/or State's IT security policy(s) and standards * Implements & maintains wireless connection & devices * Coordinates hardware installations &/or activities with other network administrators * Resolves complex or recurrent network problems * Assists with coordination of networking activities with senior-level infrastructure staff & IT manager * Creates, organizes, files & maintains documentation * Attends meetings & demos with vendors to assist with purchasing decisions * Attends meetings, seminars & training classes to remain current in knowledge of hardware & software technology * Assists with creating user procedures, training & agency standards * Travels to meetings & trainings as required * Pilots software packages to develop expert knowledge to train end users * Stays current regarding new technologies, standards and techniques * Receives orientation related to mentorship and applies as necessary (e.g., definition, purpose, strategies, and evaluation techniques) * Performs other duties as assigned