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# Enterprise Architecture Governance - ServiceNow Solution Engineer, AVP

- **Company:** MUFG Americas
- **Location:** Jersey City, NJ, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $125,000 - $160,000
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Computer-Aided Design, Artificial Intelligence, Application Portfolio Management, Audit Trail, Configuration Management Databases, Identity and Access Management, Systems Development Life Cycle, Microsoft Copilot, SQL Databases, Systems Integration, Scripting, Client Side Scripting, Facebook Flow, Togaf, Information Technology, Data Analytics, BIG-IP Access Policy Manager (APM), Restful APIs, Servicenow
- **Published:** November 5, 2026
- **Apply:** https://www.careerbuilder.com/job-details/enterprise-architecture-governance-servicenow-solution-engineer-avp-jersey-city-nj--68903f68-21e2-44ae-b819-bedb4fe2bfeb

## About the Role

Enterprise Architecture, ServiceNow, Team Lead/Manager, ServiceNow, Continuous Improvement, Enterprise Architecture, Automation, Ecosystems, Process Improvement, Analysis Skills, This role is ideal for a hands-on ServiceNow developer with strong analytical skills and experience in enterprise architecture, application portfolio management (APM), or technology governance. The engineer will maintain and enhance ServiceNow-based solutions, improve data quality, and automate governance activities while partnering with stakeholders across architecture, risk, operations, and product teams., * 4-6 years of experience in ServiceNow development, APM, enterprise architecture, or governance-related roles

 * Hands-on experience delivering end-to-end ServiceNow solutions
 * Experience with workflows, reporting, and structured data in regulated environments
 * Strong collaboration across cross-functional teams (architecture, development, risk, operations)

Technical Skills:

 * Strong ServiceNow expertise (APM, CMDB, scripting, Flow Designer, integrations)
 * Proficiency in JavaScript; familiarity with SQL or other scripting tools is a plus
 * Experience with dashboards, reporting, and performance analytics
 * Understanding of platform governance and SDLC practices

Preferred:

 * ServiceNow certifications (CSA, CAD)
 * Experience with Power Platform and Microsoft Copilot
 * Knowledge of frameworks such as TOGAF, ITIL, or CSDM
 * Experience in financial services or other regulated industries

Education:

 * Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

"Visa sponsorship/support is based on business needs. We do not anticipate providing visa sponsorship/support for this position."

## Description

Do you want your voice heard and your actions to count?, The Enterprise Architecture Governance team is seeking a ServiceNow engineer to support the design, implementation, automation, and continuous improvement of governance processes, workflows, and reporting across the firm's Enterprise Architecture ecosystem., Additionally, the role will contribute to AI-driven process improvements by leveraging ServiceNow AI and Microsoft Copilot to enhance efficiency, generate insights, and enable a more data-driven, scalable governance model aligned with regulatory and risk requirements., * Design, build, and maintain ServiceNow APM solutions, including application onboarding, lifecycle management, and compliance tracking

 * Configure and extend data models (APM, CMDB, CSDM), workflows, forms, and governance pipelines
 * Develop scripts (Business Rules, Client Scripts, Script Includes) and automations using Flow Designer
 * Build integrations using REST APIs and IntegrationHub
 * Create dashboards and performance analytics for application portfolio visibility, lifecycle tracking, and risk insights
 * Ensure scalable, high-performing, and maintainable platform solutions

 2. Enterprise Architecture Governance Enablement

 * Support governance processes such as onboarding workflows, ARB reviews, and stage-gated approvals
 * Maintain application inventory, ownership, and classification data
 * Contribute to initiatives including application rationalization, lifecycle tracking, and standards compliance
 * Partner with architecture, IAM, risk, and control teams to ensure accurate data and audit readiness

 3. Automation, AI & Process Optimization

 * Identify and implement automation opportunities using ServiceNow, Flow Designer, and Power Platform tools
 * Leverage Microsoft Copilot and ServiceNow AI to generate insights, summaries, and workflow improvements
 * Enable intelligent analysis of APM and CMDB data for better decision-making
 * Enhance governance processes through automated validations, notifications, and reporting
 * Balance innovation with strong governance, auditability, and platform standards

 4. Stakeholder Engagement & Documentation

 * Collaborate with stakeholders to gather requirements and drive adoption of governance solutions
 * Translate business needs into technical requirements and user stories
 * Maintain documentation, reporting artifacts, and data definitions
 * Support governance meetings and ongoing process improvements