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# PC Support Specialist

- **Company:** GRAY, INC
- **Location:** Miami, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Networking, Network Connections, CompTIA Strata - PC Hardware Technology Engineer, Aderant
- **Published:** November 5, 2026
- **Apply:** https://recruiting.ultipro.com/GRA1010GRAY/JobBoard/8d18afb5-245e-4c7e-a198-6a682201a90e/OpportunityDetail?opportunityId=f5e8d1c9-33a9-49ba-bc2d-0657ae364c7d&sourceId=6d8a5df6-5c73-4feb-bc3b-c702643dc0b1

## About the Role

The position requires 3+ years of hands-on experience in a PC Support (or similar) role in a professional office environment. The successful candidate must have extensive experience diagnosing and resolving issues with desktop and laptop hardware, mobile devices, applications, network connectivity, printers, videoconference equipment, and other technical equipment. Excellent troubleshooting and problem-solving skills are required, as are a strong sense of professionalism and initiative.

The candidate must be customer service-oriented and able to multitask and prioritize requests to complete tasks in a timely manner. Must have expert-level knowledge of the Windows operating system and solid working knowledge of Microsoft networking, hardware, and printer support. Experience with law firm applications, including iManage Work and Aderant, is a plus, but not required.