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# Desktop Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Fort Mitchell, KY, United States
- **Salary:** $41,600.0 - $47,840.0
- **Contract:** Temporary contract
- **Skills:** Desktop Computing, Desktop Environments, Networking Hardware, Network Troubleshooting, Network Connections, Tablet Computers, Laptops
- **Published:** November 5, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ky/ft-mitchell/957717ce-0295-4520-a243-6e1dc11b5fc4

## About the Role

Inventory Management
Full Stack Development
Network Troubleshooting
Business Transformation
Hardware Troubleshooting
Remote Technical Support
Interpersonal Communications
End-User Training And Support
Troubleshooting (Problem Solving), * Experience providing desktop, help desk, or technical support in a professional environment.

 * Strong troubleshooting skills related to hardware, software, and workstation support.
 * Experience with computer setup, configuration, deployment, and installation.
 * Familiarity with ticketing or incident management systems.
 * Basic understanding of network connectivity and infrastructure concepts.
 * Excellent customer service and communication skills.
 * Ability to work under pressure and manage multiple priorities effectively.
 * Strong interpersonal skills and ability to work collaboratively within a team environment., * Experience supporting enterprise desktop environments.
 * Familiarity with device imaging, migration, inventory, and asset management processes.
 * Experience supporting mobile devices and office equipment.
 * Exposure to networking equipment and infrastructure support.
 * Experience providing support in multi-location environments., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

We are seeking a Desktop Support Technician to provide onsite and remote technical support for end users across multiple office locations. This role is responsible for troubleshooting hardware, software, mobile devices, printers, and other end-user technologies while ensuring a high level of customer satisfaction. The ideal candidate is a customer-focused problem solver with strong communication skills and hands-on technical support experience., * Provide desktop and end-user support for hardware, software, and connectivity issues.

 * Install, configure, deploy, and maintain desktops, laptops, tablets, mobile devices, and peripheral equipment.
 * Troubleshoot and resolve operating system, application, and workstation-related problems.
 * Support printers, copiers, phones, and other office technology equipment.
 * Assist with device imaging, deployments, upgrades, migrations, and inventory management activities.
 * Document incidents, requests, and resolutions within a ticket management system.
 * Troubleshoot basic network connectivity issues and assist with infrastructure-related support as needed.
 * Support both onsite and remote users through phone, email, and in-person interactions.
 * Maintain accurate documentation and asset records.
 * Travel locally to support users and technology equipment across multiple locations when required., * Primarily onsite role with local travel as needed.
 * Direct interaction with end users on a daily basis.
 * Collaborative, customer-focused team environment.
 * Opportunity to support a wide variety of technologies and business operations.