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# IT Technician

- **Company:** Churchill Downs Incorporated
- **Location:** Florence, KY, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Information Systems, Microsoft SQL Server, Server Administration, System Software, Computerised Systems, Information Technology
- **Published:** November 5, 2026
- **Apply:** https://www.dice.com/job-detail/768f6a55-930b-4912-afdf-9c8fb32f1d45

## About the Role

* Must be able to effectively communicate in English both orally and written
 * Must possess 1-3 years in Information Technology.
 * Experience understanding of gaming system software applications. Aristocrat Oasis gaming application experience a plus.
 * Experience in general Windows & SQL Server functionality, operations and security.
 * Experience understanding of the major business processes within Gaming.
 * Excellent interpersonal and communication skills.

EDUCATION AND EXPERIENCE

 * Must be at least 21 years of age
 * Must be able to obtain gaming license(s) in jurisdictions where required.

Skills Required:

 1. Manage multiple requests and prioritize appropriately
 2. Attention to details and prompt follow up
 3. Support a 24/7 365 information systems environment
 4. Excellent organizational and interpersonal skills

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

## Description

This individual works with the IT Teams and end users to provide administration and support for all property operation's hardware and software., * Responsible for timely and complete communications between corporate IT team and all property IT staff.

 * Maintains and supports all property-wide user-based computer applications, upgrades, and security. This includes, but is not limited to, gaming, point of sale, etc.
 * Ensures computing systems are operating in compliance with the regulatory environments.
 * Captures, deploys standardized workstation configurations and maintains PC s to current configuration levels.
 * Provides support to users in system and software administration and usage.
 * Communicate and coordinates maintenance schedule, backups, and downtime to users.
 * Creates and maintains technical documentation
 * Additional duties as assigned.