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# IT Specialist Mid - Jacksonville

- **Company:** Everforth Apex
- **Location:** Jacksonville, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Software Applications, Microsoft Outlook, System Configuration, Enterprise Software Applications, Information Technology, Hardware Debugging
- **Published:** November 5, 2026
- **Apply:** https://www.dice.com/job-detail/3bb00ae4-6bb5-4db3-a40d-8d6e70778524

## About the Role

Education: High school diploma or equivalent technical certification.

Experience: Minimum of two years of hands-on experience in information technology support, focusing on hardware and software repair.

Technical Skills: Proficient with Active Directory, machine reimaging processes, enterprise systems, and Microsoft Outlook troubleshooting.

Preferred Qualifications

 * Experience supporting secure facilities and working within restricted areas.
 * Demonstrated knowledge of Windows Server environments.
 * Familiarity with Windows 7, 8, and 10 operating systems.

## Description

This organization is seeking an IT Specialist to provide essential desktop support and in-person troubleshooting. The selected candidate will collaborate with the on-site technical team to maintain user devices, deploy critical software, and resolve desk-side technical challenges. This position requires active engagement with end-users to ensure seamless daily operations across the enterprise network., * Perform hands-on software and hardware repair for laptops, desktop devices, and peripheral equipment.

 * Reimage machines for new users and configure systems to meet operational standards.
 * Install and manage software applications, including Active Directory, on end-user devices.
 * Provide dedicated desk-side troubleshooting and technical support for personnel.
 * Assist the team with project planning and the collection of detailed information technology requirements.
 * Support enterprise network systems and general operational tasks.
 * Work independently with minimal direction to design, construct, test, and implement technical solutions.