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# ServiceNow System Administrator

- **Company:** General Dynamics Information Technology
- **Location:** Chantilly, VA, United States
- **Experience:** Expert
- **Salary:** $140,821 - $190,523
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Biometrics, Data Retention
- **Published:** November 5, 2026
- **Apply:** https://gdit.wd5.myworkdayjobs.com/External_Career_Site/job/USA-VA-Chantilly/ServiceNow-System-Administrator--TS-SCI-w-poly_RQ231506-2/apply

## About the Role

* Education: Technical Training, Certification(s) or Degree

 * Experience: 8+ years of related experience

 * TS/SCI w/poly clearance

 * US citizenship required, Years of Experience

8 + years of related experience

 * may vary based on technical training, certification(s), or degree
Certification

## Description

As a ServiceNow System Administrator you will play a crucial role in performing the following tasks:

 * Implement Role-Based Access Controls (RBAC) and Attribute-Based Access Controls (ABAC) to restrict access and define permissions according to the user's role, attributes, and need to know.

 * Incorporate observability best practices, including continuous tuning of alerts to reduce noise, data quality validation prior to ingestion, structured logging conventions, and adherence to security and governance policies.

 * Design contextualized, role specific insight dashboards that tailor visualizations to operator, analyst, and leadership mission workflows for improved decision making. These dashboards filter telemetry, alerts, traces, and operational indicators according to mission responsibility, supporting faster triage and targeted decision making.

 * Conduct continuous capacity planning using telemetry trends, resource consumption analytics, forecasting models, and platform performance indicators. These insights support cost optimization via rightsizing, archival strategies, dashboard efficiency improvements, and data retention aligned with policy