> Markdown version of [/jobs/ext/4583540-onsite-technology-specialist](https://www.wearedevelopers.com/jobs/ext/4583540-onsite-technology-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Onsite Technology Specialist - **Company:** Kimberly Clark - **Location:** Maumelle, AR, United States (Remote available) - **Experience:** Expert - **Salary:** $79,880 - $94,440 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple IOS, Issue Tracking Systems, Networking Hardware, Microsoft Office, Microsoft SQL Server, Windows Servers, Server Supported Gaming, Server Virtualization, Microsoft SharePoint, Wide Area Networks, Wireless Networks, Computer Networking Systems, Computer Network Operations, Firewalls (Computer Science), Information Technology, Network Support, Extreme Programming, Servicenow - **Published:** November 5, 2026 - **Apply:** https://www.disabledperson.com/jobs/76365735-onsite-technology-specialist ## About the Role You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development., * College associate's degree or equivalent experience with proven technical skills. * Minimum 5 years of relevant technical experience, or 7-9+ years of hands-on IT work with proven skills. Strong troubleshooting abilities for computer issues. * Proficient in troubleshooting computer issues. Experienced with Windows operating systems (XP, 7, 10, 11), Windows Server (2003, 2008, 2012), and SQL Server (2003-2019). * Knowledgeable in Cisco networking, LAN/WAN, wireless networks, and firewalls. Skilled in Microsoft Office, Office 365, SharePoint, and mobile devices (iOS, Android). * Proficient with Windows operating systems (XP, 7, 10, 11), Windows Server (2003, 2008, 2012), and SQL Server (2003-2019). * Experienced in Cisco networking, LAN/WAN, wireless networks, and firewalls. * Skilled in Microsoft Office, Office 365, SharePoint, and mobile devices (iOS, Android). * Ticketing system management for Incident and Request tracking (i.e.: Service Now) * Able to work onsite in person. ## Description In one of our technical roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. In this role you will: * Network Support: Installs and supports network equipment with guidance from Network Operations team. * Server Support / Maintenance: Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance with assistance from the Server Team. * PC Support / Deployment: End to end roadmap ownership including; ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now. * Printing Services: Manage multi-function device and printer fleet - Procures and provides basic support, escalates issues to printer vendor. * Unified Communications (Voice/Video) Support: Installs and supports UC equipment with assistance from UC Operations team. * Mobility Services: Assist with new equipment requests and some configuration. * Surplus Coordination: Documents and coordinates IT hardware surplus equipment process for inventory purposes and asset disposal. * Supports Operational Excellence within the site(s) of responsibility: * Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues. * Leads the planning and execution of Mill infrastructure projects. * Manages and coordinates local Infrastructure vendors work at site. * Ensures LAN/WAN and related computer systems are compliant within established control procedures. * Review and control access to MDF and other sensitive areas with established control procedures. * Maintains site IT Business Continuity Plan. * Maintains a 1 to 3-year IT plan. * Liaison between Mill and Technology Teams: * Seeks out and relays future technology recommendations between mill and centralized technology teams. * Coordinates technology recommendations and changes from other IT teams. * Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to KC established procurement process. * Provides education to Mill users on KC available technologies and their proper use. Manages communication plan for recent technologies implementations. * Facilitates collaboration between stakeholders who share common objectives. * Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided., * Carry out all work safely. Adhere to plant security policies. * Carry out assigned tasks in a timely, diligent, and professional manner. * Establish proactive, confidence-inspiring client and support team relationships to ensure support, maintenance and project work meet business goals. * Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results. * Communicate to local management and staff in non-technical terms. * Adherence to Kimberly-Clark standards and procedures. * Be able to work outside of business hours when required. * Be On-Call outside of business hours to support critical incident.