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# Sr. Servicenow Developer

- **Company:** Tata Consultancy Services Limited
- **Location:** Plano, TX, United States
- **Experience:** Expert
- **Salary:** $110,000.0 - $140,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Cyber Security, Lightweight Directory Access Protocols (LDAP), Release Management, Simple Object Access Protocol (SOAP), Single Sign-On, Software Engineering, Systems Integration, Test Management, Scripting, Macros, Client Side Scripting, Information Technology, Restful APIs, Servicenow
- **Published:** November 5, 2026
- **Apply:** https://diversityjobs.com/career/18844029/Sr-Servicenow-Developer-Texas-Plano

## About the Role

* Extensive ServiceNow technical experience supporting large, complex environments and extensive technology
administration experience appropriate for supporting large, complex environments

 * Ability to support operations of large ServiceNow implementation
 * Cursory knowledge of many applications on the platform
 * Understanding of CSDM
 * Ability to script
 * Ability to identify and troubleshoot issues related to platform health and performance
 * Ability to maintain complex foundational data sources (Users, CIs, Locations, etc.)
 * Understanding and strong adherence to change and release policy and best practices
 * Assist in designing governance and administration standards for many product teams
Roles & Responsibilities

 * Experience in scripting (background, script include, client, UI Actions, etc.)
 * Experience in configuration (System and Application properties, ACLs, etc.)
 * Experience with creating and maintaining integrations including REST, SOAP, and Scripted REST web services
 * Proficiency in all phases of the Application Development Lifecycle
 * Strong written and verbal communication skills relevant to collaborating with technical and functional
stakeholders

 * Knowledge of ITSM modules on processes like Incident, Problem, Change, Service Catalog, Knowledge,
Reports, Security Operations and integrations like LDAP, SSO, REST API, etc.

 * Experience in customizing Service Portal widgets & pages.
 * ServiceNow experience with ITBM module (Project Portfolio Management, Release Management, Demand
Management, Financial Management, Resource Management, Agile Development, Test Management, etc.)

 * Experience should include implementation of HRSD with Guided setup, configuration of Employee Service
Center (ESC), Life-cycle Events (LE) for On-Boarding & Transitions, Activities, Services, and other key workflow
components.

 * Working with a team of both functional and technical consultants through requirements gathering and sprint
design sessions.

 * Should have experience of leading team for implementing ITSM tools and continuous improvements
 * Experience in the implementation, administration, maintenance and enhancements of ServiceNow
 * Experience using Orchestrator and Workflow Editor to configure workflows and automate tasks
 * Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client
Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs).

 * Experience with Performance Analytics in creating Reports and Dashboards., BACHELOR OF COMPUTER SCIENCE