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# Systems Analyst 181589

- **Company:** PEOPLESERVE INC
- **Location:** Boston, MA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Software as a Service, Data Validation, Systems Development Life Cycle, Software Requirements Analysis, Data Streaming, Systems Integration, Cloud Platform System
- **Published:** November 5, 2026
- **Apply:** https://www.thejobnetwork.com/job/423fc112-026e-4fd0-997b-8e78e5aeb469/systems-analyst-

## About the Role

* Senior-level experience as a Systems Analyst or Business Analyst supporting enterprise technology platforms in regulated environments.
 * Proven ownership of requirements definition, solution analysis, and delivery coordination across complex initiatives.
 * Experience working closely with Benefits, HR, Risk, Compliance, Corporate Services, or vendor management organizations.
 * Strong understanding of system development lifecycles, from planning and analysis through implementation and release.
 * Experience coordinating delivery activities such as dependency management, milestone planning, and release readiness.
 * Working knowledge of data privacy, records retention, security, and compliance requirements applicable to Benefits systems, eligibility data, and vendor integrations.
 * Experience supporting vendor-hosted or SaaS solutions and system integrations.
 * Experience supporting new vendor implementations, including certificates, eligibility files, process documentation, data validation, and implementation readiness.

The Skills You Bring

 * Ability to lead planning and coordination activities, including scope definition, sequencing of work, dependency identification, and risk management.
 * Strong execution and delivery management skills, tracking progress, managing issues, and supporting on-time delivery of commitments.
 * Ability to translate business and operational needs into detailed requirements, user stories, acceptance criteria, and implementation documentation.
 * Advanced analytical skills to assess current-state processes, identify gaps, and recommend solution improvements.
 * Ability to work with modern technology concepts such as APIs, integrations, cloud-based platforms, and data flows.
 * Strong communication and facilitation skills to align stakeholders, engineers, vendors, and delivery partners.
 * Ability to define, document, and support eligibility file requirements, certificate processes, data exchanges, and vendor implementation procedures.
 * Ability to balance multiple initiatives and adapt to shifting priorities while maintaining transparency and predictability.

## Description

* Enable Fidelity Associate Benefits to optimally plan and execute technology initiatives through clear requirements, strong documentation, and coordinated vendor implementation support.
 * Improve delivery predictability and outcomes by proactively managing dependencies, risks, and execution details.
 * Reduce operational and regulatory risk by ensuring Benefits solutions, eligibility files, certificates, and vendor processes are well-defined, well-documented, validated, and compliant.
 * Strengthen collaboration between Benefits stakeholders, engineering teams, and vendors by providing clarity, structure, and continuity across implementation initiatives.