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# Application Production Services Engineer

- **Company:** Genesis10
- **Location:** Jersey City, NJ, United States
- **Experience:** Experienced
- **Salary:** $121,181 - $137,821
- **Contract:** Temporary contract
- **Skills:** DevOps, Disaster Recovery, Monitoring of Systems, Job Scheduling, Python (Programming Language), Reliability Engineering, Shell Script, Scripting, Splunk, Dynatrace
- **Published:** November 5, 2026
- **Apply:** https://www.thejobnetwork.com/job/63e4b2fc-0f1a-4d6f-9c99-3b0ce97faa70/application-production-services-engineer

## About the Role

* 3+ years of experience in production support, with a focus on financial services
 * Evidence of building strong relationships with both development and business partners
 * Evidence of a strong risk culture
 * ITIL Service Operations - Incident, Problem, Service Request Management Alert Management/Monitoring
 * Evidence of driving a culture of continuous service improvement
 * Hands-on technical and analytical ability to solve complex issues
 * Excellent communication skills and able to effectively communicate to senior management and LOB partners
 * Experience with monitoring tools such as Splunk, ITRS Geneos, Dynatrace
 * Ability to work in a high pressure, time-sensitive environment
 * Scripting in Python 3 / Shell Scripting
 * Job scheduling / Batch Management
 * Experience with Dynatrace for performance engineering analysis

Desired skills:

 * Prime Brokerage experience is preferred
 * Good knowledge of the Prime Brokerage business
 * Familiarity with SRE (Site Reliability Engineering) principles
 * Experience with DevOps practices and automation tools, with a focus on developing and running automation strategies to improve operational efficiency

## Description

Seeking a highly motivated and detail-oriented application production services engineering specialist to join the APSE prime brokerage (PB) team. In this role, you will be responsible for providing hands-on production support for core services including supporting the global stock lending business, client reporting, and the Dynamic Pricing Environment (DPE). This is a great opportunity to work in a fast-paced environment, supporting mission-critical systems and collaborating closely with development, operations, and business teams., * Provide first and second line support for prime brokerage applications focusing on client reporting and dynamic pricing environment

 * Monitor production environment to ensure availability and performance of systems, identifying and resolving issues in real-time
 * Troubleshoot technical and functional issues related to PB services, liaising with development teams and other enterprise teams for resolution of complex issues
 * Perform root cause analysis and propose tactical and strategic solutions for recurring production incidents
 * Support deployments and releases, resiliency and disaster recovery exercises ensuring smooth integration
 * Work with business stakeholders to understand service impact and prioritize resolution efforts
 * Manage, document and communicate outages to senior business and technology stakeholders as well as follow ups to eliminate repeat occurrences
 * Drive Process Improvements and plant automation, developing and delivering an automation strategy