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# Tech Support Engineer (Spanish Speaking)

- **Company:** PageGroup
- **Location:** McLean, VA, United States
- **Experience:** Expert
- **Salary:** $79,040 - $93,600
- **Contract:** Contract
- **Skills:** Apple Mac Systems, Bash Shell, Collaborative Software, Identity and Access Management, Python (Programming Language), Code Structure
- **Published:** November 5, 2026
- **Apply:** https://www.careerbuilder.com/job-details/tech-support-engineer-spanish-speaking-mclean-va--d9dc254b-ec6d-41fb-ae16-f16a73b0e4c7

## About the Role

Technical Support, Spanish Language, Financial Services, Technical Support, Problem Solving Skills, Mac Operating System, Onboarding, Asset Management, Automation, Process Improvement, Work Authorization: No sponsorship available. Candidates must be authorized to work in the U.S. without current or future visa sponsorship.

Language Requirement: Bilingual Spanish and/or Portuguese strongly preferred., * Strong experience supporting Apple/macOS environments; prior Apple support experience is highly preferred.

 * Solid IT support background with broad exposure across multiple areas of infrastructure, systems, and end-user support.
 * Basic scripting or automation experience (Shell, Python, Bash, or similar).
 * Ability to understand code structure, communicate effectively with developers, and troubleshoot technical issues.
 * Strong problem-solving and customer service skills.
 * Comfortable working in a team-oriented environment.
 * Demonstrated commitment to continuous learning and professional development., * Additional language skills are highly desirable.
 * Experience supporting cloud-based productivity and collaboration tools.
 * Exposure to identity management, endpoint management, and security best practices.

Top Priorities

 * Positive, service-oriented attitude with a willingness to help others.
 * Deep expertise supporting Mac environments in a predominantly Apple ecosystem.
 * Strong IT generalist mindset with the ability to handle a wide variety of technical challenges.
 * Multilingual capabilities are considered a significant plus.

## Description

As a Sr Tech Support Engineer you will provide technical support for the Technology department within the Financial Services industry. You will help resolve technical issues so teams can continue their daily work with minimal disruption., * Provide Tier 1 and Tier 2 support for macOS devices, applications, and related technologies.

 * Troubleshoot hardware, software, networking, and user access issues.
 * Support onboarding, offboarding, device deployment, and asset management processes.
 * Collaborate with developers and technical teams to understand application requirements and resolve issues efficiently.
 * Assist with automation initiatives and process improvements using scripting or other technical tools.
 * Document procedures, solutions, and support activities.
 * Work collaboratively within a larger IT organization, escalating issues and leveraging internal resources when appropriate.