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# Endpoint Support Specialist

- **Company:** Matheny Medical and Educational Center
- **Location:** Peapack and Gladstone, NJ, United States
- **Experience:** Experienced
- **Salary:** $54,392.0 - $61,859.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Health Informatics, Dynamic Host Configuration Protocol, Desktop Computing, Networking Basics, Azure Active Directory, Software Deployment, TCP/IP, Virtual Local Area Networks, Wireless Networks, ServiceNow IT Service Management, Peripherals, Microsoft InTune, Information Technology, Apple Business Manager, Patch Management, Casper Suite, Laptops
- **Published:** November 5, 2026
- **Apply:** https://www.dice.com/job-detail/f1b006f5-07c8-4fd7-baf3-e4907b2a2323

## About the Role

* Associate degree in Information Technology, Computer Science, or a related field preferred.
 * Equivalent professional experience may be substituted for the educational requirement.

Experience

 * Minimum of 3 years of experience providing desktop, endpoint, mobile device, or technical support in an enterprise environment.
 * Experience supporting Windows-based computers and mobile devices.
 * Experience with Apple iPads and Apple device management preferred.
 * Experience with a Mobile Device Management platform preferred.
 * Experience supporting technology in healthcare, education, or another regulated environment preferred.

Technical Knowledge & Skills

The successful candidate should possess knowledge and experience with many of the following:

 * Windows 10/11
 * Desktop and laptop hardware
 * Apple iPads and iOS/iPadOS
 * Mobile Device Management (MDM)
 * Apple Business Manager preferred
 * Microsoft 365
 * Microsoft Entra ID / Active Directory
 * Endpoint management technologies
 * Endpoint security and EDR technologies
 * Software deployment and patch management
 * Basic networking concepts
 * TCP/IP
 * DNS and DHCP
 * Wireless networking
 * VLAN concepts
 * Printers and peripherals
 * Audiovisual and classroom technology
 * IT ticketing/service management systems
 * Hardware and software inventory management

Preferred Experience

 * Microsoft Intune
 * Apple Business Manager
 * Jamf, Microsoft Intune, or comparable MDM solution
 * Endpoint Detection and Response (EDR)
 * Microsoft Entra ID
 * Microsoft 365
 * Healthcare IT
 * Educational technology
 * Epic or other EMR environments
 * ITIL or other service management methodology

## Description

The Endpoint Support Specialist is responsible for the deployment, configuration, maintenance, security, and support of Matheny\'s end-user technology environment. This includes desktop and laptop computers, iPads and other mobile devices, classroom and educational technology, peripherals, and other endpoint technologies utilized throughout Matheny\'s hospital, school, administrative, and residential environments.

The Endpoint Support Specialist serves as a key technical resource for end-user computing and is responsible for ensuring that endpoint devices are reliable, secure, properly configured, and available to support clinical care, education, residential services, and business operations.

This position works closely with the Enterprise Infrastructure Engineer, Assistant Director of Enterprise Infrastructure, applications team, cybersecurity vendors, school leadership, clinical departments, and other IS&T staff to troubleshoot technology issues, deploy new technology, manage endpoint configurations, and support Matheny\'s technology modernization initiatives.

The position will also assist with the administration and support of Matheny\'s Mobile Device Management (MDM) environment, including the enrollment, configuration, security, application deployment, monitoring, and lifecycle management of iPads and other managed mobile devices.

Incentives for joining the Matheny team:

 * Paid Training
 * Staff Appreciation events
 * Health and Wellness fairs
 * Employee Recognition Awards
 * Diversity events
 * Employee Referral Bonuses