> Markdown version of [/jobs/ext/4586011-systems-administrator-2](https://www.wearedevelopers.com/jobs/ext/4586011-systems-administrator-2). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator 2 - **Company:** Lentech, Inc - **Location:** Annapolis Junction, MD, United States - **Experience:** Expert - **Salary:** $156,262 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Unix, Information Systems, Computer Networks, Networking Hardware, Ansible, System Software, Information Technology, Terraform - **Published:** November 5, 2026 - **Apply:** https://www.careerbuilder.com/job-details/systems-administrator-2-annapolis-junction-md--52138c43-dc83-431a-878d-b9d87a3d137b ## About the Role Systems Administration/Management, Identify Issues, Information Technology & Information Systems, Management of Information Systems/Technology (MIS), Systems Administration/Management, Problem Solving Skills, Mobile Devices, Technical Support, Help Desk, Operating Systems, * Bachelors degree in a technical discipline from an accredited college or university is required. * Five (5) years of additional SA experience may be substituted for a bachelors degree. * DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required. ## Description * Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. * Manages IT system infrastructure and any processes related to these systems. * Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. * Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. * Provides support for the escalation and communication of status to agency management and internal customers. * Provides support for the dispatch system and hardware problems and remains involved in the resolution process. * Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Required: * Active and current TS.SCI w FSP through MD * Ten (10) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required. * DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required. * Experience with Ansible and Terraform * Provide support for implementation, troubleshooting and maintenance of IT systems * Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems * Manage the daily activities of configuration and operation of IT systems * Provide assistance to users in accessing and using IT systems * Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. * Provide support for the escalation and communication of status to agency management and internal customers * Optimize system operations and resource utilization, and perform system capacity analysis and planning * Provide in-depth experience in trouble-shooting IT systems * Provide detailed analysis and feedback to agency management and internal customers for escalated tickets * Provide support for the dispatch system and hardware problems and remains involved in the resolution process * Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance