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# ENDPOINT COORDINATOR

- **Company:** BC Forward
- **Location:** La Crosse, WI, United States
- **Experience:** Experienced
- **Salary:** $52,000
- **Contract:** Temporary contract
- **Skills:** Client Server Models, Computer Maintenance, Desktop Computing, Issue Tracking Systems, Wide Area Networks, Peripherals, Documentation System
- **Published:** November 5, 2026
- **Apply:** https://www.thejobnetwork.com/job/f48569bc-39d0-4408-b455-c48094b19018/endpoint-coordinator

## About the Role

* Excellent computer troubleshooting and problem-solving skills.
 * Knowledge of computer terminology and concepts, including CPU, Internet, networking, client/server, and LAN/WAN.
 * Experience using ticket tracking software and related documentation tools for endpoint operations.
 * Ability to manage varying workloads, special projects, and high-priority orders.
 * Working knowledge of PC and Mac systems, printers, scanners, and multifunction devices, including related hardware and software.
 * Ability to build effective relationships with internal and external customers.
 * Experience level: See Education section for required experience pathways., * High School or GED and four (4) years of experience in project coordination, order fulfillment, or a customer service role.
 * OR Associate's degree and two (2) years of experience in project coordination, order fulfillment, or a customer service role.
 * OR Bachelor's degree and excellent computer troubleshooting and problem-solving skills.

## Description

We are seeking an Endpoint Coordinator to join our team. The ideal candidate will have strong experience in workstation lifecycle coordination, customer liaison support, and endpoint asset management and a proven ability to deliver accurate orders, coordinate deployments, and communicate status to a diverse customer base., * Coordinate ordering, configuration, installation, and removal of computers, printers, copiers, and peripherals across Mayo Clinic campuses.

 * Engage directly with customers to assess service requests, preferred device configurations, product inquiries, and returns.
 * Gather, document, and validate customer requirements to ensure accurate and complete product orders that meet needs.
 * Place electronic equipment orders in Lawson, troubleshoot ordering issues, and collaborate with senior staff and Supply Chain to resolution while providing status updates.
 * Deliver customer service through effective communication and time management in a team-based environment.
 * Apply project management practices to improve order lifecycle processes and maintain thorough documentation of workflows and requirements.