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# Community Solutions Specialist

- **Company:** ABC Inc.
- **Location:** Torrance, CA, United States
- **Experience:** Experienced
- **Salary:** $130,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Salesforce.Com
- **Published:** November 5, 2026
- **Apply:** https://www.careerbuilder.com/job-details/community-solutions-specialist-torrance-ca--d8a46b92-3218-4c10-ae84-18bd4254fb80

## About the Role

Promotional Programs, Leasing, Property Management, Sales, Exceeded Sales Goal, Lobbying, Customer Support/Service, Problem Solving Skills, Billing, Resident Retention, * ·High school diploma or GED (Bachelor's a plus)

 * 2+ years of sales, leasing, hospitality, or relationship-management experience
 * Demonstrated track record of self-direction without daily supervision
 * Resilience to rejection and patience for relationship-building cycles
 * Comfortable hosting events and approaching strangers
 * Valid driver's license, clean MVR, reliable transportation
 * Ability to pass property background and badging requirements
 * Willingness to work evenings and weekends when residents are home
 * Working knowledge of Microsoft Office and CRM tools (Salesforce a plus)
 * Bilingual (English/Spanish) a plus in select markets, * Persistent - A "no" today is a "yes" three months from now
 * Proactive - You don't wait for the property to call you
 * Problem-Solver - When a resident has an issue, you own it
 * Performance-Driven - You want your name at the top of the leaderboard

## Description

You will work within our company culture where Performance, Integrity, Collaboration, Innovation, and Celebration are the Core Values.

As a Community Solutions Specialist at Victra, you will be the face of Verizon inside a portfolio of apartment communities (Multi-Dwelling Units). You will own the relationship with property managers and leasing teams, host on-site events for residents, and drive Verizon Home Internet, Mobile, and Perks adoption - building a book of business one community at a time.

This isn't a desk job. This isn't a one-and-done sale. It's a relationship-driven role where the happier your properties are, the more your commission grows.

ON A TYPICAL DAY, YOU WILL:

 * Meet and exceed monthly sales quota for your assigned portfolio
 * Visit assigned MDU properties in person - leasing offices, lobbies, clubhouses
 * Build trusted relationships with property managers, leasing agents, and HOA boards
 * Prospect daily for new property partnerships - cold outreach to leasing offices, follow-ups on referrals, and warm intros from existing communities
 * Build and deliver impactful partnership proposals to property managers and HOA boards - positioning Verizon Enhanced Communities as a leasing differentiator
 * Host monthly resident events - move-in days, pool parties, lobby coffee mornings
 * Sign up residents for Verizon Fios, 5G Home, Mobile, and Perks at the point of move-in
 * Provide product benefits and solution recommendations - Fios, 5G Home, Mobile, and Perks - through exceptional customer service that delivers exactly what each resident needs
 * Own resident issues end-to-end - billing, install escalations, service questions
 * Position Verizon as a leasing differentiator that helps properties retain residents
 * Track activity, pipeline, and penetration in CRM
 * Stay informed on all current Verizon processes, promotions, incentives, and product launches so residents always get the best available offer
 * Coordinate with internal Victra teams and Verizon Enhanced Communities partners
 * Work collaboratively with Verizon's Enhanced Communities team to support joint initiatives, training, and go-to-market programs