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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Engineer IV - **Company:** Brightstar Lottery - **Location:** Las Vegas, NV, United States - **Salary:** $100,000 - $130,000 - **Contract:** Permanent contract - **Skills:** IBM AIX, Software Applications, Systems Engineering, Unix, Networking Hardware, Microsoft Office, Microsoft SQL Server, Network Monitoring, Release Management, Software Engineering, Systems Integration, Information Technology, Network Support, Open Network Automation Platform - **Published:** November 5, 2026 - **Apply:** https://www.careerbuilder.com/job-details/systems-engineer-iv-las-vegas-nv--45b1a834-f61f-4770-b8fc-419983d46fc7 ## About the Role Systems Engineering, Gaming, Casinos, Technical Writing, Automation, Network Monitoring, Automation Systems, Systems Maintenance, Operations Planning, Analysis Skills, Educational * Bachelor of Engineering/Computer Science or equivalent. Skills & Attributes * Demonstrated ability to communicate with all levels of staff and management. * Excellent customer service, verbal and written communication skills. * Excellent organisational and time management skills. * Strong analytical and creative problem-solving skills. * High level of accuracy and attention to detail. * Ability to Travel * Able to obtain a Gaming License Years of Experience: * Good working knowledge of hardware and software applications. * Experience in technical IS and technical support. * Knowledge and experience of IGT gaming systems. * Working knowledge of Windows 2003/2008, AIX Unix, SQL Server 2005/2008 and Microsoft Office Suite 2007. ## Description Responsible for planning and carrying out activities related to network automation, monitoring, and automation tool support. Applies a systematic, disciplined, quantifiable approach for modifications of existing applications, simple changes, reports and request for network automation with minimal supervision from more senior engineers. PRINCIPLE DUTIES: * Assists in the planning, daily operation, and maintenance of Automation Systems. * Perform project related tasks in alignment with senior engineer activities. * Assists in performing analysis and prepares concise reports as to the results including recommendations for updates, repairs, and reconfigurations where necessary. * Receives feedback from Operations or Network technicians in monitoring activities to identify opportunities for improvement and optimization of system performance. * Develops and implements optimized automation systems. * Develops and distributes automated reports and adhoc reports. * Schedules, plans, and performs periodic scheduled maintenance to ensure systems are operating at optimal levels. * Develops and implements virtualization solutions and software integration with other applications. * Plans, coordinates and leads Automation projects. * Coordinates with vendors. * Responds to user problems, and works problems to resolution. * Documents steps taken to resolve user problems and shares information with peers. * Creates documentation to include process and procedure documents. * Familiar and complies with IGT policies, processes and procedures. * Familiar and complies with DCA ISO 9001, 20000 and IGT 27001 processes and procedures. * Demonstrates a relentless commitment to meeting and exceeding customers expectations while also achieving the goal of reducing the risks and costs of providing services. * Adheres to service level agreements by following established SLA performance requirements. * Adheres to IT best practices by following established IT best practice performance. * Adheres to Incident Management process and performs assigned incident identification, notification, documentation, and intermediate level diagnosis and remediation activities. * Adheres to Change Management process and performs assigned change activities including monitoring and tracking change activities. Participates and documents maintenance activities to ensure activities are completed with SLA requirements. * Adheres to Release Management process and performs assigned network hardware and software release actions. Assists engineers in planning efforts associated with projects and releases. * Adheres to Audit Management process and procedures and performs assigned actions to capture audit evidence criteria. Assists engineers in planning efforts associated with audit management. * Collaborates with other parts of the organization as required to first share and analyze customer requirements and then develop and implement the best strategy and processes to meet those requirements. * Participates in individual professional development by completing assigned development plan, participating in mentoring activities, tracking and reporting of development, and communicating career path goals and objectives. * Participates in individual professional development by completing assigned development plan, participating in mentoring activities, tracking and reporting of development, and communicating career path goals and objectives. * Provides training, mentoring, and coaching to network support personnel through free flow of information, encouraging and appropriately evaluating feedback, encouraging innovation, and inspiring / motivating others., * Provides first-rate 1st and 2nd level customer support, administration and reporting to client using IGT Systems products. Keys to Success * Building collaborative relationships * Decision making * Drive results * Foster innovation * Personal energy * Self-leadership