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# Network & Telecommunications Specialist 2

- **Company:** University of Louisiana Monroe
- **Location:** Monroe, LA, United States
- **Experience:** Expert
- **Salary:** $48,000 - $58,000
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Windows, Cyber Security, Computer Networks, Linux, Ethernet, Junos, Network Troubleshooting, Network Administration, Topdesk, Wi-Fi Technology, Computer Networking Systems, Computer Network Technologies, Juniper, Home Networking, Network Support
- **Published:** November 5, 2026
- **Apply:** https://www.careerbuilder.com/job-details/network-telecommunications-specialist-2-monroe-la--10b136f9-751a-4afa-bf86-e60531cdb980

## About the Role

Telecommunications, Telecommunications, Student Services, Network Support, Organizational Skills, Network Administration/Management, Systems Administration/Management, Home Networking, Customer Support/Service, Help Desk Software, * Required to have a bachelor degree with a concentration in computer networks, one or more network certifications, and 1 year of internship in enterprise network systems. OR 5+ years of real-world field experience with enterprise grade networks and network systems.

 * Working ethernet Layer 1-3 knowledge is required.
 * Certification or knowledge of Juniper/JUNOS/Mist is preferred.
 * Optical networking knowledge is useful.
 * Experience in all desktop/server types (Windows/Linux)
 * Certification or proven field knowledge in cabled networks including fiber optic standards, CAT5/6 and POE standards.
 * Knowledge in phone systems infrastructure is useful.

## Description

Closely supervised, mid-level position. Successful candidate will participate in the immediate support of Campus Networking infrastructures and Telecom. Assist with network support and troubleshooting of main Campus Academic/Administrative networks as well as Residential Life networks for student residents. Will assist Telecom Coordinator as needed in the daily management of Phone system and related resources through-out Campus., * Utilize centralized Helpdesk tracking software for all levels of customer service engagement.

 * Triage Helpdesk calls for all network requests from across campus including phone issues.
 * Assist network administrator in the planning, expansion, and troubleshooting of ULM campus networks.
 * Assist telecomm coordinator in the daily support of phone system environment.
 * Works in a support/resolution role for technical issues when Students experience Internet access problems within Residential Life facilities. Includes WiFi and LAN-lines in residence rooms.
 * Coordinate with Residential Life when interaction is required with residents for network troubleshooting.
 * Work with other IT staff when needed for support resolution.
 * Required to work afterhours in the event of unexpected or planned outages.
 * Assist IT security officer in operational network support of surveillance cameras and door security controllers.
 * Engage with 3rd party cabling contractors for new cabling requests or repairs.
 * Other duties as required.