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# Informatics Director

- **Company:** Helio Health
- **Location:** Syracuse, NY, United States
- **Experience:** Expert
- **Salary:** $90,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Monitoring of Systems, Health Information Management, Health Information Technology, Electronic Medical Records, Information Technology, Data Analytics
- **Published:** November 5, 2026
- **Apply:** https://diversityjobs.com/career/18842794/Informatics-Director-New-York-Syracuse

## About the Role

* Bachelor's degree in Analytics, Health Information Management, Information Technology, Engineering, or a related field required, Master's degree preferred.
 * Minimum 5 years' experience in Health Information Technology and/or Data Analytics required.
 * An equivalent combination of education, training, and experience may be considered.
 * Mastery of data analytics processes, tools, and dependencies of data quality (clinical workflows, HIT, Information Technology (IT), infrastructure and security).
 * Ability to communicate technical concepts to a non-technical audience.
 * Mastery of Microsoft's 0365 environment.
 * Ability to work effectively with all levels of management, clinical, support staff and with external partners and vendors.

## Description

The mission of Helio Health, Inc. is: To promote recovery from the effects of substance use and mental health disorders and other health issues. To support the mission of Helio Health, the Informatics Director will provide leadership and management of the Informatics Operational Support Area, supporting Helio Health's clinical applications and data analytics initiatives., Reports directly to Vice President of Digital Strategy. Takes direction from the President & CEO, Chief Information Officer (CIO), Executive Vice President & COO, and other Chief Officers as appropriate.

 * Works directly with the Digital Experience and Design Director to collaborate on system updates and EHR workflows to ensure consistency across Informatics products.
 * Works directly with the Regional Vice Presidents, Service Directors, and other program staff to ensure data and clinical application-related needs are met in an efficient, effective manner.
 * Provides support for Continuous Quality Improvement (CQI), Compliance, Finance/RCM, Marketing and Growth/Grant Writing functional areas. regarding any analytics needs.
 * Supervises the Informatics Specialists, providing oversight for all data analysis and Health Information Technology (HIT) activities in the organization.

Responsibilities

 * Provide leadership for the Electronic Health Record (EHR), other clinical applications, and data analytics initiatives.
 * Supervise the Informatics Specialists and Data Analysts across the organization.
 * Responsible for the data analytics activities as the team gathers and analyzes data to meet regulatory and program needs (GARF, CCBHC, internal reporting).
 * Responsible for the development of new EHR form building and reporting needs.
 * Oversee the validation of reports and scripts from the EHR, ensuring the results are accurate and clear.
 * Collaborate on data literacy initiatives for all levels of staff.
 * Collaborate on training initiatives for the EHR and business intelligence tools.
 * Mentor and develop analytics/specialists skillsets, upskilling across the agency to best meet the needs of the programs and administration.
 * Collaborate with vendors and IT to monitor system performance, coordinate updates, and resolve technical issues.
 * Participate in and/or lead new initiatives/special projects as assigned.
 * Keeps supervisor informed of significant problems that jeopardize the achievement of objectives.
 * Will be required to rotate on an on-call basis as needed.
 * Temporarily assume Vice President of Digital Strategy duties when required due to leave, travel, emergencies, etc.
 * Other duties as assigned.