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# Refrigeration Technical Support - Spanish

- **Company:** W3Global Inc
- **Location:** Kennesaw, GA, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Issue Tracking Systems, Open Service Interface Definitions
- **Published:** November 5, 2026
- **Apply:** https://www.thejobnetwork.com/job/2061104b-12d1-438c-ba7b-3ea78ccd8953/refrigeration-technical-support-spanish

## About the Role

* 3+ years of commercial refrigeration or related technical experience.
 * Strong understanding of refrigeration systems, components, diagnostics, and troubleshooting procedures.
 * Experience supporting customers, service technicians, or external service providers.
 * Strong customer service, communication, problem-solving, and follow-up skills.
 * Proficiency in Microsoft Excel, Word, and Outlook.
 * Familiarity with ERP systems, service management platforms, work orders, or service ticketing systems.
 * Bachelor's degree required.
 * Proficiency in both English and Spanish required.
 * Ability to

Commercial Refrigeration Technician - Technical Support

## Description

* Troubleshoot commercial refrigeration equipment issues and recommend effective corrective actions.
 * Provide technical guidance to field service providers, technicians, customers, and sales representatives.
 * Investigate equipment failures, identify recurring issues, and support root-cause analysis.
 * Assist with field evaluations, product testing, repairs, retrofits, and service improvement initiatives.
 * Maintain accurate service records, technical reports, and service ticket updates.
 * Coordinate with Engineering, Quality, Sales, and Technical Service teams to resolve equipment issues.
 * Support technical training on equipment installation, operation, maintenance, and troubleshooting.
 * Follow up on open service cases to ensure timely resolution and clear communication.