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# Network Support Engineer

- **Company:** Eliassen Group
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $72,800 - $114,400
- **Contract:** Permanent contract
- **Skills:** Dynamic Host Configuration Protocol, Domain Name System (DNS), Networking Hardware, Virtual Private Networks (VPN), Network Troubleshooting, Network Monitoring, Roaming, TCP/IP, Virtual Local Area Networks, Wireless Access Point, Wireless Networks, Wi-Fi Technology, Diagnostic Tools, Computer Network Operations, Network Support, Routing & Switching
- **Published:** November 5, 2026
- **Apply:** https://www.adzuna.com/details/5953176855

## About the Role

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance., * 3+ years of hands-on network support or network engineering experience.

 * Strong experience troubleshooting enterprise wired and wireless networks.
 * Experience administering and supporting Cisco Meraki, Unifi, and Aruba HPE networking environments.
 * Solid understanding of TCP/IP, DNS, DHCP, VLANs, switching and routing, and VPN connectivity.
 * Experience supporting office-based IT environments with onsite users.
 * Strong customer service and communication skills.
 * Preferred: Experience with Meraki Wireless and HPE solutions.
 * Preferred: Experience supporting high-growth or startup environments.
 * Preferred: Familiarity with network monitoring and troubleshooting tools.
 * Preferred: Certifications such as CCNA, Meraki, or Aruba.
 * Key must-haves: Enterprise Wi-Fi troubleshooting, Cisco Meraki experience, onsite support experience, strong networking fundamentals.
 * Nice-to-have: Aruba Wireless experience, startup or hyper-growth environment experience.

## Description

Our client, an industry leader in applied AI, has an excellent opportunity for a Network Support Engineer to work on a 1-2/month opportunity. Work will be on-site in New York, NY. The Network Support Engineer will maintain reliable wired and wireless network connectivity, troubleshoot end-user network issues, and support office infrastructure initiatives. The role requires hands-on execution, experience with enterprise Wi-Fi, and strong network operations proficiency., * Provide day-to-day support for wired and wireless network infrastructure across office locations.

 * Troubleshoot and resolve Wi-Fi connectivity, performance, roaming, and device authentication issues.
 * Monitor network health and proactively identify potential issues impacting users.
 * Support network equipment installation, configuration, and maintenance.
 * Diagnose and resolve wireless connectivity issues involving access points, RF interference, bandwidth utilization, and client performance.
 * Analyze wireless coverage and performance metrics to ensure a reliable user experience.
 * Assist with wireless network optimization and tuning.
 * Support ongoing office moves, expansions, workstation deployments, and network provisioning.
 * Capture user feedback, translate into improvements, and communicate findings to HQ.
 * Coordinate with facilities, vendors, and IT teams to resolve connectivity issues.
 * Assist with network documentation, inventory management, and asset tracking.
 * Respond to and resolve employee network-related issues in a timely manner.
 * Escalate complex issues when necessary while maintaining ownership through resolution.
 * Document root causes and contribute to process improvements and runbooks.