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# Senior Avaya Telecom Engineer / Avaya SME, Mississippi (Onsite)

- **Company:** Avaya Inc.
- **Location:** Starkville, MS, United States
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** VoIP, H.323 Protocol, Routing, Session Manager SubSystems, Wide Area Networks, Scripting, Firewalls (Computer Science)
- **Published:** November 5, 2026
- **Apply:** https://www.dice.com/job-detail/e898bbc7-0ea9-4583-90af-1564472a61f7

## About the Role

* Minimum 15 years of hands-on experience with Avaya systems.
 * Avaya Communication Manager 7.1.3.
 * Avaya Session Manager 7.1.3.
 * Avaya Call Management System (CMS) R18.
 * Avaya System Manager 7.1.3.
 * Avaya Workforce Optimization 15.2.
 * Experience with Avaya G650, G450, and G430 equipment.
 * Experience with Spira SBCs.
 * Strong knowledge of SIP and H.323 protocols.
 * Knowledge of routing, switching, firewalls, WAN technologies, and QoS.
 * Strong troubleshooting, communication, documentation, and technical support skills.

Preferred Skills:

 * BroadSoft Hosted VoIP products.
 * Python scripting and automation.

Important: Candidates must have the required Avaya product experience clearly reflected in their resumes.

## Description

We are looking for a highly experienced Senior Avaya Telecom Engineer to support, maintain, troubleshoot, and implement enterprise Avaya telephony systems., * Assist with installation and configuration of new Avaya systems.

 * Monitor and maintain Avaya environment health, including trunking and adjunct systems.
 * Troubleshoot and resolve Avaya programming and technical support tickets.
 * Provide Tier III support for complex technical issues.
 * Coordinate with telecom service providers to resolve circuit and connectivity issues.
 * Support deployment of new Avaya products and technologies.
 * Prepare technical documentation and train junior-level staff.