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# 2nd Line Support

- **Company:** Reed
- **Location:** Belfast, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Ethernet, Hyper-V, TCP/IP, Virtualization Technology, Vmware
- **Published:** November 6, 2026
- **Apply:** https://www.nijobfinder.co.uk/job/2057896/2nd-line-support/

## About the Role

* Relevant IT Technical education
 * Minimum 3 years in similar technical support role
 * Mircosoft 365 experience
 * Knowledge of IT architectures (Client/Server-Systems)
 * Broad experience with Operating Systems (Windows, Linux)
 * Knowledge with MS Active Directory
 * Knowledge in computer networks (Ethernet, TCP/IP, firewalling)
 * Experience with virtualization technologies (e.g. VMWare, Hyper-V)

## Description

As a IT Support Engineer you will be responsible for installing/configuring systems for new and existing customers. You will provide technical support for these products and work with other technical team members and field engineers to resolve technical issues., * Level 1/2 IT Support

 * Microsoft 365/SharePoint/Azure
 * Server /Desktop support
 * Networking