> Markdown version of [/jobs/ext/4594608-technical-architect-ii-german-speaking](https://www.wearedevelopers.com/jobs/ext/4594608-technical-architect-ii-german-speaking). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Architect II - German Speaking - **Company:** WalkMe - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), Microsoft Windows, Application Programming Interfaces (APIs), Apple Mac Systems, JIRA, Cascading Style Sheets (CSS), Software as a Service, Databases, Multi-Factor Authentication, Identity and Access Management, Network Configuration and Change Management, OAuth, OpenID, Security Assertion Markup Language (SAML), Single Sign-On, Software Deployment, Information Technology, Deployment Automation, Web Technologies, Network Server, Api Management - **Published:** November 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=638584dbc106d7e1 ## About the Role Technical Skills * Experience with web technologies (JavaScript, HTML, CSS) and building with APIs * Knowledge of Chromium-based extension APIs and permissions * Hands-on software deployment experience across Windows, macOS and VDI, including mass deployment tools and policies * Experience with Identity and Access Management, including setting up identity provider integrations and working with SAML, OAuth, OIDC, SSO and MFA * Working understanding of SaaS architecture, cloud delivery models and IT infrastructure (servers, databases, networking, compute) * Familiarity with tools like JIRA and internal knowledge bases Professional Skills * Strong communicator who sets expectations, shares updates proactively, listens with empathy, and adjusts the message for C-level, technical and business audiences * Strong project management skills and a track record of running several deployments at once and delivering on time * Comfortable with ambiguity and able to solve open-ended problems when there's no set process * Able to turn customer needs into technical requirements * Customer-service mindset; IT helpdesk or customer-facing technical experience is a plus * Driven and fast-moving: you follow through quickly and don't let blockers slow you down * Collaborative: we're one team, and we support each other ** Native or bilingual proficiency in German, alongside excellent written and verbal communication skills in English - a must! Education & Experience * Bachelor's degree in Computer Science, Engineering, IT or a related STEM field, or equivalent experience * Experience in the digital adoption space is preferred ## Description * Customer onboarding and technical readiness: Lead new customer onboarding and make sure environments are ready for deployment, including network configuration. * Deployment and integration: Deploy and integrate WalkMe into customer environments. That includes connecting identity providers, configuring browser extensions, setting up API integrations and making sure workflows run smoothly end to end. * Technical advisory: Act as the main technical advisor for your accounts. Talk through different architecture setups and their trade-offs, and give best-practice guidance on deployment, performance and reliability. * Troubleshooting and escalations: Troubleshoot deployment issues, including browser/OS compatibility and performance. Join high-severity cases as a product expert and customer advocate. * Ownership and risk management: Take full ownership of your work, push things forward, clear roadblocks, and flag risks or blockers early. * Strategic direction: Plan and advise on solutions and enhancements that support the customer's business needs and long-term technical continuity. * Cross-functional liaison: Be the link between customers, Product, Engineering, Support and the Customer Success team. Close gaps, run the conversations and keep everyone aligned on features, technical hurdles and the roadmap. * Customer education: Help customers understand how the platform works technically, including infrastructure, privacy and security. * Documentation: Write and maintain technical documentation such as installation guides, configuration guides and troubleshooting materials. * Relationships: Build trust with customers, know them well, and speak up for them inside WalkMe. *** Working Days - Monday to Friday, At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.