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# IT Systems Engineer

- **Company:** Remarkable Jobs
- **Location:** Dagenham, United Kingdom
- **Salary:** £40,000 - £45,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Macintosh Computers, Microsoft Azure, VoIP, Cyber Security, Computer Networks, Desktop Computing, Network Troubleshooting, Network Architecture, SQL Databases, Wide Area Networks, Network Routers, Wireless Devices, Information Technology, Network Server, User Accounts
- **Published:** November 6, 2026
- **Apply:** https://www.jobs.service.gov.uk/jobs/6aec84dfa148e29a6398565a/apply

## About the Role

Proven experience in
2nd/3rd Line IT Support, IT Systems Engineering or Desktop Support.
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Strong knowledge of Windows environments, Active Directory and Group Policy.
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Hands-on experience with
Microsoft 365, Exchange, Teams and Azure.
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Understanding of SQL, LAN/WAN networking and IT security permissions.
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Confident troubleshooting hardware, software, printers and network-related issues.
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Excellent communication, organisational and problem-solving skills.
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Flexible, proactive approach with the ability to work independently and as part of a team.

## Description

IT Systems Engineer to join a world-class film and television production facility in Dagenham, East London.

Working within a modern, fast-paced technical environment, you will provide

2nd and 3rd line IT support, ensuring the smooth operation of IT infrastructure, systems and networks across the business., *
Provide 2nd and 3rd line technical support, troubleshooting hardware, software and network issues.
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Administer
Active Directory, Group Policy, Microsoft 365, Exchange and Teams.
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Manage user accounts, security permissions, onboarding/offboarding and device enrolment.
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Support Windows operating systems, Mac devices and Azure Cloud environments.
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Install, configure and maintain network printers, wireless devices and mobile technologies.
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Manage patching and updates across servers, desktops and Mac devices.
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Support LAN/WAN networking, routers, IP telephony and network infrastructure.
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Liaise with third-party suppliers and assist with complex technical escalations.
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Maintain accurate IT documentation, procedures and troubleshooting guides., Full clean UK driving licence and valid passport for occasional travel between sites and potential European visits.
Salary & Benefits

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