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# IT Systems Analyst

- **Company:** Insight Global
- **Location:** Irving, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, System Configuration, Networking Basics, Enterprise Software Applications, Peripherals, Information Technology
- **Published:** June 5, 2026
- **Apply:** https://dejobs.org/x/x/1B5B414D6FDE47FCAA5F6BAC58CD234A/job/

## About the Role

* 2+ years of experience in IT support, service desk, or desktop support roles

 * Hands-on experience with user onboarding and offboarding processes

 * Strong knowledge of Tier 1 service desk support and basic Tier 2 troubleshooting

 * Experience supporting Windows and/or macOS, Microsoft 365, and standard enterprise applications

 * Familiarity with hardware setup, peripherals, and basic networking concepts

 * Ability to create and maintain technical documentation

 * Understanding of basic IT security practices and compliance requirements

## Description

This role supports the day-to-day operation of the digital workplace by providing first-level technical support, assisting with onboarding, and offboarding, and maintaining systems, documentation, and security standards. You'll combine hands-on technical support with strong communication skills, working independently while supporting users across the organization.


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