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# Technical Support Administrator

- **Company:** Daniel Owen Ltd
- **Location:** Wakefield, United Kingdom
- **Salary:** £30,000
- **Contract:** Permanent contract
- **Skills:** Connectivity Problems, Information Technology
- **Published:** November 6, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5955425271

## About the Role

This is a varied role suited to someone with a good understanding of IT who enjoys resolving technical issues, supporting users and helping to ensure day-to-day systems and equipment run smoothly. The employer is primarily looking for someone with relevant IT experience and a proactive approach.

Facilities Management experience would be beneficial but is not required., * Previous experience within IT, technical support, service desk or a similar role

 * Confident troubleshooting common IT issues
 * Strong communication and customer-service skills
 * Organised, proactive and comfortable managing competing priorities
 * Able to communicate technical information clearly to non-technical users
 * A flexible approach to experience and sector background

## Description

* Providing day-to-day technical and IT support across both hospital sites
 * Acting as a key point of contact for technical queries and issues
 * Troubleshooting basic hardware, software and connectivity problems
 * Escalating more complex issues to the appropriate team or provider
 * Supporting users and providing clear guidance when required
 * Maintaining accurate records of issues, actions and outcomes
 * Helping to coordinate technical support priorities across both locations
 * Ensuring a professional and responsive service is provided