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# Operations Control Manager

- **Company:** Job Bank
- **Location:** Belfast, United Kingdom
- **Experience:** Expert
- **Contract:** Internship / Graduate position
- **Skills:** Data Analysis, Microsoft Office
- **Published:** November 6, 2026
- **Apply:** https://www.themuse.com/jobs/bankofamerica/senior-operations-control-manager-d98749

## About the Role

We are seeking an experienced leader to manage and develop a newly established and growing team., * Leadership & People Management: Proven ability to lead, motivate, and develop high-performing teams; experience in managing priorities and resources effectively.

 * Analytical & Risk Expertise: Strong analytical skills; ability to interpret complex client structures and financial activity; understanding of AML/Know Your Customer (KYC) Due Diligence.
 * Communication: Excellent written and verbal communication; ability to influence and engage across seniority levels; strong escalation and reporting skills.
 * Execution & Organization: Ability to manage multiple priorities in a fast-paced, deadline driven environment; strategic thinker with strong organizational skills.
 * Experience: Extensive relevant work experience, preferably in AML programs or risk management, including leadership experience; proficiency in Microsoft Office suite.
 * Personal Attributes: Self-starter, problem solver, intellectually curious, proactive in self-development.

Desired Skills:

 * Working knowledge of Private Banking, Wealth Management, Consumer Banking, Global Banking or Global Markets businesses.
 * Experience in process improvement and data analysis.
 * Bachelor's degree in related field or equivalent experience
 * ACAMS accreditation

## Description

Global AML and Onboarding Operations (GAOO) is a central control function which governs, facilitates, and oversees the Enterprise-wide Anti-Money Laundering (AML) program and manages AML risks by implementing and executing processes and controls.

The Life Cycle Management team within AML Operations are responsible for the execution of high-risk client requirements including Enhanced Due Diligence, Sanctions Controls Monitoring, Screening and Enterprise Client Activity Monitoring.

We have an exciting new role as part of our Life Cycle Management Team, supporting our expanded Enhanced Client Due Diligence Processes

This role spans all Lines of Business, managing a team focused on activity-based risk reviews, trend analysis, and changes to client risk profiles. The goal is to identify, escalate, and mitigate risks associated with high-risk clients., * Lead and manage a team of AML professionals, providing coaching, guidance, and performance development

 * Oversee client reviews and investigations to identify potential AML or activity-based risks
 * Ensure timely escalation of unusual or unexpected client activity.
 * Drive process improvements to enhance detection, efficiency, and compliance with evolving policies and standards.
 * Collaborate with Life Cycle Management team leaders to manage the people and processes effectively
 * Build and strengthen relationships with business partners* Monitor emerging risks and proactively implement mitigation strategies
 * Promote a culture of accountability, continuous learning, and operational excellence within the team
 * Represent the team in governance forums and act as an ambassador for the organization's risk culture