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# Infrastructure Engineer

- **Company:** Southampton City Council
- **Location:** Southampton, UK
- **Salary:** £43,150.0 - £47,664.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Cloud Computing, Configuration Management, Data Centers, Dynamic Host Configuration Protocol, Linux, DevOps, Disaster Recovery, Domain Name System (DNS), Desktop Environments, Hyper-V, Linux Servers, Microsoft Office, System Center Operations Management, System Center Configuration Manager, Windows Servers, Citrix Systems, Windows PowerShell, Azure Active Directory, Runbook, Virtualization Technology, Microsoft InTune, Vmware
- **Published:** November 6, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5955670081

## About the Role

* Proven third-line infrastructure experience in an enterprise environment.
 * Strong experience with Microsoft 365, Exchange Online and Exchange Hybrid.
 * Hands-on experience with Azure, Entra ID and hybrid identity integration using Azure AD Connect.
 * Deep understanding of on-premises Active Directory and Windows Server infrastructure.
 * Experience supporting Windows Server 2019-2025 and Linux servers.
 * Experience administering SCCM (ConfigMgr), Intune and SCOM.
 * Strong PowerShell scripting skills, including automation and runbook development.
 * Experience with VMware and/or Hyper-V virtualisation.
 * Experience supporting SAN storage and enterprise backup platforms.
 * Ability to troubleshoot complex, multisystem issues across cloud and on-premises platforms.
 * Applicants should clearly demonstrate recent hands-on experience with the listed technologies and give examples of complex technical issues they have resolved.
 * This role is not suitable for candidates whose experience is limited to first- or second-line support, or to standalone Microsoft 365 environments without on-premises or hybrid infrastructure exposure.

## Description

* Provide third-line (Level 3) technical support and resolve problems across infrastructure platforms.
 * Support and enhance our hybrid Microsoft estate, including Microsoft 365, Azure, Entra ID and Exchange Hybrid.
 * Administer and maintain on-premises Active Directory, Azure AD Connect, DNS, DHCP and Group Policy.
 * Support our Windows Server infrastructure and Linux server estates.
 * Manage and support virtualisation platforms, including VMware and Hyper-V.
 * Support end-user and server patching through SCCM (Microsoft Configuration Manager) and Intune.
 * Monitor infrastructure and applications using SCOM, responding to alerts and performance issues.
 * Support Citrix virtual application and desktop environments.
 * Support enterprise SAN storage platforms, such as IBM FlashSystem or equivalent.
 * Support backup and recovery platforms, including restore testing and disaster recovery processes.
 * Develop, maintain and run PowerShell scripts and automation, including runbooks and runbook workers.
 * Produce and maintain technical documentation, runbooks and standards for a local government environment.
 * Work with vendors, project managers and service teams to deliver infrastructure changes and improvements.

Technologies:

 * Active Directory
 * Azure
 * Citrix
 * Cloud
 * Hyper-V
 * IBM
 * Support
 * Linux
 * Microsoft 365
 * PowerShell
 * Security
 * VMware
 * Windows
 * Office 365
 * DevOps, We are Southampton City Council, recruiting an experienced Infrastructure Engineer to provide third-line expertise across our complex, enterprise-scale hybrid Microsoft and data-centre environment. This hands-on role supports systems underpinning vital council operations and frontline public services, with a focus on complex incident resolution, infrastructure improvements, automation and lifecycle management. Interviews will take place face to face at the Civic Centre in Southampton. We offer a stable, collaborative public-sector environment, meaningful technical challenges, long-term platform ownership and a strong focus on security, resilience and service improvement. Flexible and hybrid working arrangements are available, subject to service requirements. We support learning and development through coaching and mentoring. Benefits include a stated 15.2% employer contribution, death-in-service cover of three times salary, optional salary-sacrifice shared-cost AVC, 25-31 days of
holiday based on role and service, family-friendly policies, health and wellbeing support, staff networks, retail discounts, discounted local sports and fitness memberships, sustainable travel benefits and two paid volunteering days.