> Markdown version of [/jobs/ext/4596387-entry-level-it-field-service-engineer](https://www.wearedevelopers.com/jobs/ext/4596387-entry-level-it-field-service-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Entry Level IT Field Service Engineer - **Company:** Sanderson Recruitment Plc - **Location:** Southampton, UK - **Experience:** Starter - **Salary:** £33,280 - £33,540 - **Contract:** Temporary contract - **Skills:** Data Centers, Desktop Computing, Tablet Computers, Break Fix, Information Technology, Laptops, Network Server - **Published:** November 6, 2026 - **Apply:** https://www.careerboard.com/gb/en/find-jobs-in-United-Kingdom/-8AD21024DD56B7A75F/ ## About the Role * Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer. * Ability to resolve hardware issues and basic software problems * Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) * Good understanding of IT systems and environments. * Strong customer service skills * Analytical and problem-solving mindset. Preferred but not essential skills: * MCSE certification * Manufacturer Enterprise server certification * SAN Server * A+ * Network+/CCNA * Dell/Other vendor Certification to Enterprise level or above * Experience in a data centre and in smart space technology is advantageous. ## Description * As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. * Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. * To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. * Ensure assigned incidents are monitored, updated, and progressed in the system real time. * Co-ordinate between clients and vendors to ensure timely resolution of problems. * Provide a high degree of customer satisfaction in all work undertaken * Maintain and manage parts in line with returns return process and deadlines.