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# Senior Release Manager

- **Company:** Insight Global
- **Location:** Jacksonville, FL, United States
- **Experience:** Expert
- **Salary:** $114,400
- **Contract:** Permanent contract
- **Skills:** JIRA, Release Management, Legacy Systems, Servicenow
- **Published:** November 6, 2026
- **Apply:** https://www.adzuna.com/details/5954284568

## About the Role

8+ years of experience in Release Management, IT Service Management, or related disciplines within large, complex organizations
Proven experience leading enterprise transformation initiatives, particularly modernizing legacy release processes
Strong domain expertise in Global Payments & Solutions Technology, including integration patterns and operational dependencies
Demonstrated success implementing release automation strategies for tracking and reporting
Exceptional communication and executive presence, with the ability to influence at all organizational levels
Strong process discipline with expertise in documentation, governance, and change management
Proven ability to drive alignment and execution across distributed teams without direct authority
Experience defining KPIs/metrics to measure release performance and continuous improvement
Preferred Qualifications
Experience in global financial services or other highly regulated environments
Experience with enterprise tooling (e.g., ServiceNow, JIRA, Cutover)
ITIL certification or equivalent experience in ITSM best practices
Experience leading transformation from monolithic/legacy systems to modern, cloud-enabled architectures What Sets This Role Apart

## Description

The Senior Release Manager will be a key leader in driving the transformation of release management practices from legacy, fragmented processes to a modern, automated, and scalable operating model. This role will lead the design, implementation, and adoption of enterprise-wide release capabilities across International Technology and Global Payments Solutions Technology. This leader will bring a forward-looking mindset, combining deep domain expertise in global payments with proven experience modernizing complex technology environments. The role requires strong influence, strategic execution, and the ability to align diverse teams to a standardized, efficient, and risk-aware release framework. Compensation is around $55/hour. Skills and Requirements Required Qualifications