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# Staff Full-Stack Engineer (Message Delivery & Dispatch)

- **Company:** Capital One Financial Corporation
- **Location:** Richmond, VA, United States
- **Salary:** $269,100 - $307,200
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), JavaScript (Programming Language), Artificial Intelligence, Amazon Web Services, Microsoft Azure, C Sharp (Programming Language), Cloud Computing, Databases, Data Architecture, Software Design Patterns, Distributed Systems, Push Technology, Python (Programming Language), Machine Learning, Network Protocols, Performance Tuning, Productivity Software, Systems Development Life Cycle, Scala (Programming Language), Software Engineering, TypeScript, Virtualization Technology, Rust (Programming Language), Google Cloud, Cloud Platform System, Retrieval-Augmented Generation, Large Language Models, Information Technology, Data Analytics, Web Technologies, Machine Learning Operations, Legacy Systems, Golang
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/staff-full-stack-engineer-message-delivery-dispatch-richmond-va--718dac55-4466-4f10-ae7d-9b92bb51c1ca

## About the Role

Banking Services, Process Improvement, Cloud Computing, Machine Learning, Technical Delivery, Loans, Diversity, Mentoring, Technical Recruiting, Candidate Sourcing, * At least 7 years of experience in software engineering and solution architecture

 * At least 7 years of experience in Enterprise architecture and design patterns
 * At least 2 years of experience of deploying and delivering platforms within cloud environments
 * At least 1 year of hands-on experience with LLM systems, including RAG or embeddings, prompt or plan tooling, and model governance., * Master's Degree in Computer Science or Software Engineering
 * 10+ years of experience in all of the following:
 + Software engineering and solution architecture
 + Enterprise architecture and design patterns
 + Web technologies (JavaScript, TypeScript and SPA frameworks)
 + Designing and building distributed HPC and ML systems
 + Cloud computing (AWS, Microsoft Azure, Google Cloud)
 + Data architecture
 * 10+ years of professional experience coding in commonly used languages like Go, Java, JavaScript/Typescript, Python, Rust, C#, Scala
 * 8+ years of experience with database and database management systems
 * 10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support
 * 5+ years of experience with public cloud platforms (AWS, GCP, Azure), cloud-based productivity tools, or virtualization technologies
 * 10+ years of experience with Networking protocols and integration with third party distributed systems
 * 5+ years of experience mentoring senior engineers and driving professional development within technical teams
 * 2+ years of experience leading cross-domain architectural reviews and establishing coding and design standards
 * Expertise in the strategic application of agentic AI coding tools to solve systemic development challenges

## Description

Staff Full-Stack Engineer (Message Delivery & Dispatch)

As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Staff Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while delivering strong technology solutions.

At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring engineers and actively recruiting to keep building our community.

Staff Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other materials to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.

What You'll Do:

 * Architect at Scale: Own the end-to-end architecture for delivery across all our properties (site, emails, SMS, push notifications, messages, AdTech ecosystems, and inbound channels) enabled by AI. You will ensure a well-managed, highly resilient architecture capable of handling billions of messages a month with zero downtime.
 * Governance & Compliance Stewardship: Serve as the primary technical authority on email governance and evolving regulatory standards, including UDAAP and state-specific regulations such as the FCCPA. Because dispatch is the last mile delivery before reaching customers, you will design and enforce safety protocols to protect the brand, LOBs, and customers, ensuring all communications adhere to enterprise compliance and risk frameworks. You will bring a cyber-security perspective to the delivery architecture.
 * Drive Message Delivery Platform Convergence: Lead the technical strategy to modernize legacy messaging systems into a unified Enterprise Message Delivery platform. Drive the initiative to migrate off legacy systems, architect vendor-agnostic 'Built and Bought' solutions, and scale the orchestration layer to handle enterprise-scale traffic, AdTech pipeline integration, and B2B2C partner messaging (dealer-to-customer).
 * Build Automations: Implement automations across various workflows to avoid expensive migrations and establish engineering standards.
 * Vendor strategy: Help drive decision making around vendor strategy for build vs. buy.
 * Cross-Functional Leadership & Mentorship: Act as the technical leader for engineering teams (Message Delivery, Orchestration, Integration) in the dispatch domain. Help Senior and Lead ICs and other developers grow by providing them with ample scope and guiding them through complex technical challenges in a highly regulated, high-availability environment.
 * Stay current with industry trends and bring best practices and recommendations to drive innovation.
 * Data Product Competency & Observability: Drive a data-first approach to platform health by treating delivery metrics as a first-class product. You will architect robust telemetry and analytics pipelines that enable real-time observability, predictive performance tuning, and data-driven optimization of delivery pathways, ensuring high-fidelity insights that directly improve operational efficiency and customer experience