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# IT Operations Manager

- **Company:** Morgan Hunt Ltd
- **Location:** London, United Kingdom
- **Experience:** Expert
- **Salary:** £91,000
- **Contract:** Contract
- **Skills:** Microsoft Windows, Microsoft Azure, Microsoft Online Services, Data Infrastructure, Microsoft Dynamics CRM, Information Technology Operations, Cloud Services, Microsoft Fabric, Information Technology
- **Published:** November 6, 2026
- **Apply:** https://www.reed.co.uk/jobs/it-operations-manager/57533765

## About the Role

* Proven technical leadership in infrastructure and L3 support.
 * Knowledge of Microsoft cloud technologies (Azure, Microsoft 365).
 * Experience with ITIL 4 / ITSM best practices.
 * Background in supplier management and security certifications.

Education & Experience:

 * Bachelor's degree in Computer Science or equivalent experience.
 * Relevant certifications (e.g., ITIL Foundation, Microsoft Azure Administrator).
 * Significant experience in infrastructure operations and service transformation., * Budgeting Skills
 * Cloud Services & Infrastructure
 * Communication Skills
 * Infrastructure Management
 * IT Operations Management
 * IT Service Management
 * ITIL
 * Problem Solving
 * Team Management
 * User Experience & Management

## Description

Join a well-established charity focused on supporting vulnerable groups as an IT Operations Manager. This role leads the Infrastructure function during a period of transition, focusing on operational security, resilience, and supplier performance while embedding ITSM practices. You'll support major Microsoft-based platform rollouts, including Dynamics 365 CRM and a Microsoft Fabric data platform., * Lead the Infrastructure function and manage third-party suppliers.

 * Drive security certification roadmaps (e.g., Cyber Essentials Plus).
 * Improve ITSM maturity and service accountability.
 * Ensure stability of cloud and on-prem infrastructure within a Microsoft ecosystem.