> Markdown version of [/jobs/ext/4599697-front-desk-guest-service-agent](https://www.wearedevelopers.com/jobs/ext/4599697-front-desk-guest-service-agent). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Front Desk Guest Service Agent - **Company:** JAB HOSPITALITY, LLC - **Location:** Bettendorf, IA, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, M Programming Language - **Published:** November 6, 2026 - **Apply:** https://www.careerbuilder.com/job-details/front-desk-guest-service-agent-bettendorf-ia--604d948a-5591-4d24-b780-872c8676df6a ## About the Role Insurance, Customer Support/Service, Telephone Skills, High School Diploma, Microsoft Word, Microsoft Excel, Microsoft Outlook, E Programming Language, * High School Diploma or GED (nice to have but not required). * Previous hotel or relevant customer service experience. * Proficient in Microsoft Excel, Word, and Outlook. * Ability to work a flexible schedule including weekends. ## Description We are looking for individuals who are able to work a variable schedule that may include two days a week or five based on need., * Provides high-quality customer service. * Handles guest reservations. * Answers and transfers phone calls. * Handles guest check-ins and outs along with questions, complaints, etc. * Other duties as required with the department.